Food And Beverage Supervisor

Role & responsibilities

1. Daily Operations Management

• Supervise day-to-day operations of the cafeteria, pantry, vending machines, and break-out areas.
  
• Ensure timely preparation and service of meals, snacks, and beverages.
  
• Monitor food quality, freshness, and presentation.
  

2. Vendor Coordination

• Coordinate with external catering vendors and service providers.
  
• Ensure vendors follow contractual obligations and meet SLAs.
  
• Conduct regular vendor meetings and performance reviews.
  

3. Food Safety & Hygiene

• Ensure compliance with hygiene, sanitation, and food safety standards (FSSAI or internal standards).
  
• Conduct regular cleanliness inspections of dining areas, kitchens, and storage.
  
• Monitor staff hygiene and grooming.
  

4. Staff Supervision

• Manage cafeteria staff, pantry boys, stewards, and housekeeping support assigned to F&B.
  
• Create duty rosters, assign tasks, and ensure adequate staffing.
  
• Train staff on service standards, hygiene, and customer service.
  

5. Inventory & Stock Management

• Monitor stock levels of raw materials, beverages, disposables, cutlery, etc.
  
• Coordinate with vendors for timely replenishment.
  
• Prevent wastage and ensure proper storage practices.
  

6. Customer Service & Employee Experience

• Handle employee feedback, complaints, and special requests.
  
• Ensure smooth service during peak hours (breakfast, lunch).
  
• Improve overall dining experience through service quality enhancements.
  

7. Financial & Administrative Tasks

• Support F&B budgeting, cost control, and consumption tracking.
  
• Verify vendor bills and ensure accuracy before processing.
  
• Assist in menu planning, pricing, and food cost optimization.
  

8. Compliance & Standards

• Ensure safety compliance in kitchen equipment usage.
  
• Maintain documentation related to audits, checklists, and food safety reports.
  
• Support internal and external audits related to F&B services.
  

9. Event Support

• Coordinate catering for corporate meetings, conferences, and special events.
  
• Plan menu, setup, and service arrangements as per event requirements.