Food and Beverage Service Assistant

As part of the Club's Food and Beverage team, you will be responsible for delivering prompt, courteous, and efficient service to members and guests. You will ensure a high standard of service at all dining areas, lounges, and event spaces while promoting a warm, professional, and welcoming atmosphere.

Key Responsibilities:

• Greet members and guests courteously, ensuring a friendly and personalized experience.
• Present menus, explain club specials, and provide recommendations when required.
• Take orders accurately and liaise with kitchen and bar staff to ensure timely service.
• Serve food and beverages as per club standards and member preferences.
• Set up and clear tables, maintain cleanliness of service areas and dining spaces.
• Monitor member satisfaction and address any service concerns promptly.
• Follow club policies regarding billing and secure handling of payments.
• Assist in banquet setups and service during club events or private parties.
• Maintain inventory of service items and report shortages or maintenance issues.
• Follow hygiene, grooming, and safety standards in line with club regulations.
• Support team members and contribute to a smooth flow of daily operations.

Skills & Qualifications:

• Minimum 1 year of experience in a hotel/club/restaurant F&B service role preferred.
• Strong communication skills in English; additional local language(s) a plus.
• Good personal grooming, positive attitude, and professional demeanor.
• Knowledge of food and beverage products, menu items, and club etiquette.
• Ability to multitask and work under pressure in a member-oriented environment.
• Flexibility to work varied shifts including weekends, evenings, and holidays.

Working Environment:

• Club dining areas, lounges, bars, and outdoor service zones.
• Fast-paced, guest-facing environment with high service expectations.
• Shift-based work including weekends and club event days.

Key Performance Indicators (KPIs):

• Member satisfaction and service feedback
• Timely and error-free order delivery
• Cleanliness and hygiene compliance
• Team collaboration and punctuality
• Upselling and product knowledge

Job Type: Full-time

Benefits:

• Food provided

Work Location: In person