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Golden Aces

4 Job openings at Golden Aces
Guest Relations Executive Koramangala, Bengaluru, Karnataka 2 years None Not disclosed On-site Full Time

The Guest Relations Executive is responsible for ensuring a positive and memorable experience for all guests. This role involves welcoming guests, addressing their inquiries and concerns, managing special requests, and coordinating with other departments to ensure top-tier service. The ideal candidate will be personable, detail-oriented, and committed to providing outstanding customer service. Key Responsibilities: Greet and welcome guests in a warm and professional manner. Serve as the main point of contact for guests throughout their stay or visit. Respond promptly to guest inquiries, concerns, and complaints, ensuring resolution in a timely and satisfactory manner. Coordinate with housekeeping, food & beverage, concierge, and other departments to fulfill guest requests. Maintain accurate records of guest preferences and feedback to enhance future experiences. Monitor guest satisfaction and proactively seek feedback to improve services. Assist with check-ins, check-outs, and special arrangements (e.g., tours, transportation, room upgrades). Handle VIP guests and special events with extra attention to detail. Promote hotel/resort services and amenities to enhance guest experiences. Maintain a strong presence in the lobby or designated guest areas during peak times. Requirements: Proven experience in customer service or hospitality roles. Excellent communication and interpersonal skills. Ability to remain calm under pressure and handle challenging situations with professionalism. Proficiency in reservation and hotel management systems (if applicable). Strong problem-solving and multitasking abilities. Fluent in English; additional languages are a plus. A welcoming and friendly attitude with a polished and professional appearance. Preferred Qualifications: Degree or diploma in Hospitality Management or a related field. Previous experience in a hotel, resort, or luxury service environment. Work Environment: Typically based in hotels, resorts, or guest service-focused venues. Flexible working hours, including evenings, weekends, and holidays. Job Type: Full-time Benefits: Food provided Provident Fund Experience: Guest Relations: 2 years (Required) Language: English (Required) Work Location: In person Speak with the employer +91 9833400098 Expected Start Date: 21/07/2025

Graphic Designer Koramangala, Bengaluru, Karnataka 3 years None Not disclosed On-site Full Time

About the Role: We are looking for a talented and detail-oriented Graphic Designer with 2–3 years of professional experience to join our creative team in Bengaluru. This is a full-time Work From Office (WFO) role. You’ll be responsible for crafting high-impact visuals across digital, print, merchandise, and events—driving the visual language of a brand that spans fashion, poker events, and lifestyle experiences . Key Responsibilities: Design engaging creatives for marketing campaigns, including social media posts, web banners, posters, in-store collaterals, packaging, merchandise, and presentations. Work closely with the content, marketing, and product teams to execute visual assets that align with strategic goals. Maintain a consistent brand identity across platforms and formats. Create mood boards, visual narratives, and pitch decks as required. Edit basic videos and animations for digital platforms (motion graphics is a plus). Adapt and resize existing artwork to various formats, languages, or campaigns. Who Should Apply – Industry Experience We're Looking For: We are especially keen to hire designers from these industries, as they align with our brand’s aesthetic and business goals: ✅ Fashion & Apparel – Understanding of visual appeal, styling, branding, and seasonal content ✅ Events & Experiential Marketing – Skilled in fast-paced design turnarounds, promotional design, and theme-based visuals ✅ Gaming & Esports – Bold, engaging, digital-first visuals; motion and high-energy design style ✅ D2C Lifestyle Startups – Experience in building aspirational and trend-driven brand communication ✅ Creative Agencies / Studios – Exposure to varied brand tones, storytelling, and campaign execution Skills & Qualifications: Bachelor’s degree or diploma in Graphic Design, Visual Communication, or a related field. 2–3 years of professional experience in a creative or brand environment. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign; After Effects/Premiere is a plus). Strong sense of typography, layout, color theory, and brand consistency. Ability to deliver high-quality work under tight deadlines. A strong portfolio is mandatory – must showcase variety and originality. Preferred Add-Ons: Motion graphics or basic video editing capabilities. UI/UX design knowledge (Figma, Adobe XD). Trend awareness, meme fluency, and comfort with experimental content formats. What We Offer: Competitive pay aligned with experience and skill. A creative, high-energy environment where design leads the narrative. Exposure to diverse verticals – fashion, poker, events, merchandising. Opportunity to work with a brand that thrives on originality, boldness, and visual storytelling. Job Type: Full-time Benefits: Food provided Provident Fund Ability to commute/relocate: Koramangala, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Experience: Graphic design: 2 years (Required) Work Location: In person Expected Start Date: 28/07/2025

Food and Beverage Service Assistant Koramangala, Bengaluru, Karnataka 1 years None Not disclosed On-site Full Time

As part of the Club's Food and Beverage team, you will be responsible for delivering prompt, courteous, and efficient service to members and guests. You will ensure a high standard of service at all dining areas, lounges, and event spaces while promoting a warm, professional, and welcoming atmosphere. Key Responsibilities: Greet members and guests courteously, ensuring a friendly and personalized experience. Present menus, explain club specials, and provide recommendations when required. Take orders accurately and liaise with kitchen and bar staff to ensure timely service. Serve food and beverages as per club standards and member preferences. Set up and clear tables, maintain cleanliness of service areas and dining spaces. Monitor member satisfaction and address any service concerns promptly. Follow club policies regarding billing and secure handling of payments. Assist in banquet setups and service during club events or private parties. Maintain inventory of service items and report shortages or maintenance issues. Follow hygiene, grooming, and safety standards in line with club regulations. Support team members and contribute to a smooth flow of daily operations. Skills & Qualifications: Minimum 1 year of experience in a hotel/club/restaurant F&B service role preferred. Strong communication skills in English; additional local language(s) a plus. Good personal grooming, positive attitude, and professional demeanor. Knowledge of food and beverage products, menu items, and club etiquette. Ability to multitask and work under pressure in a member-oriented environment. Flexibility to work varied shifts including weekends, evenings, and holidays. Working Environment: Club dining areas, lounges, bars, and outdoor service zones. Fast-paced, guest-facing environment with high service expectations. Shift-based work including weekends and club event days. Key Performance Indicators (KPIs): Member satisfaction and service feedback Timely and error-free order delivery Cleanliness and hygiene compliance Team collaboration and punctuality Upselling and product knowledge Job Type: Full-time Benefits: Food provided Work Location: In person

Club Cashier Bengaluru, Karnataka 2 years INR Not disclosed On-site Full Time

Job Summary: The Club Cashier is responsible for handling all cash and credit transactions accurately and efficiently. This role involves billing, managing receipts, balancing the cash register, and supporting members and guests with payments and queries. The ideal candidate should be customer-focused, trustworthy, and detail-oriented. --- Key Responsibilities: Process payments for services, food & beverage, memberships, and merchandise using POS systems. Issue receipts, refunds, credits, and accurate billing statements to members and guests. Maintain daily cash register, count cash at beginning and end of shift, and balance the till. Reconcile daily collections with system reports and submit to accounts team. Prepare cash deposit slips and ensure timely deposit to the club’s account. Handle member queries regarding billing, dues, and outstanding payments. Coordinate with the finance/accounts team for accurate reporting and audit readiness. Maintain a clean and organized cashier station. Follow all company and local accounting procedures, policies, and compliance norms. Report discrepancies or suspicious transactions immediately to management. --- Qualifications: High School Diploma or equivalent (Bachelor’s degree preferred). 1–2 years of experience in a cashier or front-desk/accounts role in a hospitality or club environment. Familiarity with POS and accounting software (e.g., Tally, QuickBooks, Clubman, etc.). Strong math and numerical skills. Excellent customer service and interpersonal communication. High level of honesty and integrity. --- Working Hours: Flexible shifts including weekends and holidays, as per club operations. Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹27,005.86 per month Benefits: Food provided Work Location: In person Expected Start Date: 15/08/2025