FNB Captain

Company Description

Holitel is a modern, luxurious hotel situated on the borders of Anjuna and Assagao in Goa, established in February 2024 by visionary entrepreneurs Manas Gupta and Sonakshi Kumar. The hotel's accommodations offer a seamless blend of privacy, comfort, and leisure, tailored to meet the needs of contemporary travelers. Guests can enjoy stunning dining experiences, a rooftop pool & bar, and a tranquil spa, making it the ideal retreat after exploring Goa’s vibrant culture and scenic beaches. Holitel prides itself on delivering exceptional service to create unforgettable holiday memories for its guests.

Role Description

This is a full-time, on-site position for an F&B Captain based in Pune. The F&B Captain is responsible for overseeing daily food and beverage operations, ensuring exemplary dining experiences for guests. Key tasks include supervising and coordinating service staff, maintaining high service standards, fostering positive team collaboration, and handling guest inquiries professionally. The role also involves training team members and ensuring adherence to health and safety regulations in all operations.

Qualifications

• Strong leadership and team coordination skills
• Excellent customer service and interpersonal skills
• Thorough understanding of food and beverage operations, including knowledge of menu planning and service techniques
• Ability to handle complaints and resolve issues effectively
• Strong attention to detail and commitment to maintaining high service standards
• Experience in training and mentoring new team members
• Good communication skills, both verbal and written
• Flexibility to work in a fast-paced environment, including weekends and holidays
• Previous experience in food and beverage service or hospitality is essential
• A diploma or degree in Hospitality Management or a related field is highly desirable