FNB Captain

Role Overview: As an F&B Captain at Holitel, you will be responsible for overseeing daily food and beverage operations to ensure exemplary dining experiences for guests. Your role will involve supervising and coordinating service staff, maintaining high service standards, fostering positive team collaboration, and handling guest inquiries professionally. Additionally, you will be required to train team members and ensure adherence to health and safety regulations in all operations. Key Responsibilities: - Supervise and coordinate service staff to deliver exceptional dining experiences - Maintain high service standards and ensure smooth food and beverage operations - Foster positive team collaboration and handle guest inquiries professionally - Train and mentor new team members to uphold service excellence - Ensure adherence to health and safety regulations in all F&B operations Qualifications: - Strong leadership and team coordination skills - Excellent customer service and interpersonal skills - Thorough understanding of food and beverage operations, including menu planning and service techniques - Ability to handle complaints and resolve issues effectively - Strong attention to detail and commitment to maintaining high service standards - Experience in training and mentoring new team members - Good communication skills, both verbal and written - Flexibility to work in a fast-paced environment, including weekends and holidays - Previous experience in food and beverage service or hospitality is essential - A diploma or degree in Hospitality Management or a related field is highly desirable,