FLO MIS Merchandiser OTC Sales

This Position is based on Kolhapur Location and There is no accommodation facility. Female candidate is preferred for this position

• To coordinate in order generation and tracking order status to ensure timely shipment of order. 2)To coordinate in following up with customer regarding pre-shipment and final order dispatch 3)To coordinate in handling customer complaints 4)To coordinate in sending fabric samples to customers.
• Feeding details such as ex-mail, quantity etc. in TTF andforward to design team Tracking order while in production phase Prioritizing orders in coordination with PPC in case of critical customers or urgent orders Following up with inspection, PPC and warehouse on a regular basis and once order is ready, inform marketing team.
• Coordinating in sending pre-shipment sample to customer with dispatch details and after approval from customer, release bulk order Providing final order dispatch details to customer Coordinating in payment follow-up with customer.
• In case of order issues, coordinate with respective departments to analyze the complaint In cases of goods return, arranging for transportation in coordination with commercial department and updating return details in system Preparing claim note w.r.t return material and submitting to accounts department post approval 4)Coordinating with sampling team to ensure timely courier to customer Providing dispatch details to customer and following up with commercial department in case of delayed dispatch.