Flight Booking Executive

Roles & Responsibilities

1. Air Ticket Booking

o Manage domestic and international flight bookings for corporate and individual clients.

o Use GDS tools such as Amadeus and Galileo for fare search, PNR creation, and ticket issuance.

o Handle cancellations, re-bookings, and refunds efficiently.

2. Client Coordination

o Suggest the best options in terms of pricing, airlines, and timing.

o Maintain good relations with regular clients and ensure high satisfaction.

3. Pricing & Fare Management

o Monitor airline fares and deals; provide clients with cost-effective solutions.

o Coordinate with consolidators or airline representatives for special fares or bulk deals.

4. Team Coordination

o Coordinate with the accounts team for client payments and reconciliations.

o Support senior staff in managing high-volume booking seasons.

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Qualifications Required

• Minimum: 12th Pass with relevant experience in ticketing
• Preferred: Graduate (any stream) with ticketing/travel certifications (IATA, etc.)

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Key Skills

• Proficiency in GDS systems: Amadeus / Galileo
• Good communication skills (Hindi & basic English)
• Understanding of airline fare rules, PNR management
• Basic computer knowledge (Excel, Word, Emails)
• Ability to multitask and work under pressure

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Preferred Candidate

• Based in Delhi NCR and willing to work from the Barakhamba office
• Has hands-on GDS experience and is comfortable working with minimal training
• Polite, client-focused, and efficient under pressure

Job Type: Full-time

Pay: ₹10,220.04 - ₹36,128.56 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
• Provident Fund

Schedule:

• Day shift

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Flight booking: 1 year (Required)
• GDS Tools (Amadeus, Galileo): 1 year (Required)

License/Certification:

• Ticketing/Travel certifications (IATA, etc) (Required)

Work Location: In person