Job Overview We are seeking a detail-oriented Travel Back Office Executive to support our travel operations by managing bookings, coordinating with suppliers, handling documentation, and ensuring smooth backend processes. The ideal candidate should have experience in the travel industry, be proficient in travel booking systems, and possess excellent organizational skills. Key Responsibilities1. Booking & Reservation Management Handle flight, hotel, train, cab, and package bookings. Process amendments, cancellations, and refunds as per company policies. Coordinate with airlines, hotels, and other travel vendors for confirmations and issue resolution. 2. Customer Support & Coordination Assist travel consultants with booking-related inquiries and itinerary customization. Communicate with customers via email or phone regarding ticketing, re-booking, and travel assistance. Ensure timely issuance of tickets, vouchers, and invoices. 3. Documentation & Reporting Maintain accurate records of bookings, payments, and cancellations. Prepare travel-related reports, including daily transactions, client feedback, and service efficiency. Handle visa processing documentation and coordinate with embassies and agencies. 4. Financial & Accounting Support Verify payment receipts and update financial records. Assist in billing, invoicing, and reconciling travel expenses. Work closely with the accounts team for refunds, commissions, and payment follow-ups. 5. System & Software Management Operate Global Distribution Systems (GDS) like Amadeus, Galileo, or Sabre for flight bookings. Manage CRM and travel booking software for efficiency. Ensure data accuracy and update records in the system regularly. 6. Compliance & Quality Control Adhere to company policies and industry regulations for travel bookings. Ensure quality checks on all bookings and documents before processing. Keep up-to-date with industry changes, airline policies, and travel restrictions. Key RequirementsQualifications & Experience Bachelor's degree in Travel & Tourism, Business Administration, or related field. 1-3 years of experience in the travel industry, preferably in a back-office role. Familiarity with GDS (Amadeus, Galileo, Sabre) and travel CRM software is preferred. Skills & Competencies Strong attention to detail and accuracy. Excellent communication and coordination skills. Ability to multitask and handle high-volume transactions. Proficiency in MS Office (Excel, Word, Outlook). Problem-solving skills and the ability to handle customer queries efficiently. Benefits Competitive salary package. Opportunity to work with a dynamic and growing travel company. Learning and development programs. Employee discounts on travel services. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Provident Fund Ability to commute/relocate: Jayanagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Experience: Travel planning: 1 year (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person
Job Summary: We are looking for a proactive and results-driven Travel Sales Executive to join our Bangalore team. The ideal candidate will be responsible for generating leads, making sales calls, converting inquiries into bookings, and delivering exceptional service for domestic and international travel packages. Key Responsibilities: Make outbound sales calls to warm and cold leads from WhatsApp, JustDial, Facebook, TripClap, and other sources Handle inbound inquiries from walk-ins, calls, and online platforms Understand customer requirements and recommend suitable travel packages Prepare customized itineraries and quotations using internal tools Follow up with clients and close bookings within a defined timeline Coordinate with suppliers and vendors to get competitive rates Maintain detailed records of leads, follow-ups, sales calls, and conversions in the CRM Assist customers with visa, travel insurance, and documentation Cross-sell services like flights, hotels, cabs, and travel add-ons Provide pre- and post-travel support ensuring high customer satisfaction Meet or exceed monthly sales targets and daily activity KPIs (calls, leads, closures) Required Skills & Qualifications: 1–3 years of experience in travel sales (retail or B2B) Strong destination knowledge (India & International) Good communication in English and Kannada (Hindi preferred) Strong sales calling ability with confidence to pitch and close deals over phone CRM and MS Office proficiency Target-driven with strong negotiation and follow-up skills Preferred Qualifications: Degree/Diploma in Travel, Tourism, or Hospitality Experience with OTA platforms or DMCs Familiarity with visa processing and international travel requirements Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Provident Fund Education: Diploma (Preferred) Experience: Sales: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Position: Social Media Execu Location: Bangalore, India (Remote options available) Company: Mellow Voyages Pvt LTD About Mellow Voyages: Mellow Voyages is a travel agency dedicated to crafting unforgettable travel experiences. We specialize in customized travel packages, offering hotel bookings, flight bookings, train bookings, and visa assistance across India, Southeast Asia, Europe, and the UK. Our goal is to inspire wanderlust and make travel planning a seamless experience for our clients. Role Overview: We are looking for a creative and enthusiastic Social Media Intern to join our team at Mellow Voyages. As a Social Media Intern, you will assist in managing and growing our social media presence, helping to drive engagement and connect with our target audience. This role is perfect for someone who loves travel, is passionate about social media, and is eager to gain hands-on experience in digital marketing. Key Responsibilities: Content Creation: Assist in creating engaging content for social media platforms, including Instagram, Facebook, Twitter, and LinkedIn. Develop visually appealing graphics, videos, and posts that align with the brand's voice and values. Write compelling captions and descriptions to accompany posts. Social Media Management: Help manage and schedule posts across various platforms using social media management tools. Monitor social media channels for comments, messages, and engagement, and respond promptly to inquiries. Assist in organizing and running social media campaigns and contests to increase brand visibility. Market Research: Stay updated on travel industry trends, popular hashtags, and best practices in social media marketing. Research competitor activities and new content ideas to ensure Mellow Voyages stays ahead of trends. Analytics & Reporting: Track and analyze the performance of social media posts and campaigns. Provide regular reports on key metrics like engagement rates, follower growth, and content performance. Use insights to suggest improvements and optimize future content. Key Skills & Qualifications: Education: Pursuing or recently completed a degree in Marketing, Communications, Journalism, or a related field. Social Media Savvy: Familiarity with major social media platforms (Instagram, Facebook, Twitter, LinkedIn, etc.). Creativity: Strong writing and graphic design skills, with an eye for visual storytelling. Communication Skills: Excellent written and verbal communication skills. Basic Graphic Design Skills: Experience with tools like Canva, Adobe Spark, or basic video editing software is a plus. Organizational Skills: Ability to manage time effectively and meet deadlines. Passion for Travel: Interest in the travel industry and eagerness to explore new destinations and cultures. What We Offer: Hands-on experience with social media marketing in a dynamic and supportive environment. Mentorship and guidance from experienced marketing professionals. Opportunities to contribute to creative campaigns and build a portfolio of work. Stipend and potential for future opportunities based on performance. Free access to exclusive travel content and insights into the travel industry. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Provident Fund Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Work Location: In person
Position: Social Media Execu Location: Bangalore, India (Remote options available) Company: Mellow Voyages Pvt LTD About Mellow Voyages: Mellow Voyages is a travel agency dedicated to crafting unforgettable travel experiences. We specialize in customized travel packages, offering hotel bookings, flight bookings, train bookings, and visa assistance across India, Southeast Asia, Europe, and the UK. Our goal is to inspire wanderlust and make travel planning a seamless experience for our clients. Role Overview: We are looking for a creative and enthusiastic Social Media Intern to join our team at Mellow Voyages. As a Social Media Intern, you will assist in managing and growing our social media presence, helping to drive engagement and connect with our target audience. This role is perfect for someone who loves travel, is passionate about social media, and is eager to gain hands-on experience in digital marketing. Key Responsibilities: Content Creation: Assist in creating engaging content for social media platforms, including Instagram, Facebook, Twitter, and LinkedIn. Develop visually appealing graphics, videos, and posts that align with the brand's voice and values. Write compelling captions and descriptions to accompany posts. Social Media Management: Help manage and schedule posts across various platforms using social media management tools. Monitor social media channels for comments, messages, and engagement, and respond promptly to inquiries. Assist in organizing and running social media campaigns and contests to increase brand visibility. Market Research: Stay updated on travel industry trends, popular hashtags, and best practices in social media marketing. Research competitor activities and new content ideas to ensure Mellow Voyages stays ahead of trends. Analytics & Reporting: Track and analyze the performance of social media posts and campaigns. Provide regular reports on key metrics like engagement rates, follower growth, and content performance. Use insights to suggest improvements and optimize future content. Key Skills & Qualifications: Education: Pursuing or recently completed a degree in Marketing, Communications, Journalism, or a related field. Social Media Savvy: Familiarity with major social media platforms (Instagram, Facebook, Twitter, LinkedIn, etc.). Creativity: Strong writing and graphic design skills, with an eye for visual storytelling. Communication Skills: Excellent written and verbal communication skills. Basic Graphic Design Skills: Experience with tools like Canva, Adobe Spark, or basic video editing software is a plus. Organizational Skills: Ability to manage time effectively and meet deadlines. Passion for Travel: Interest in the travel industry and eagerness to explore new destinations and cultures. What We Offer: Hands-on experience with social media marketing in a dynamic and supportive environment. Mentorship and guidance from experienced marketing professionals. Opportunities to contribute to creative campaigns and build a portfolio of work. Stipend and potential for future opportunities based on performance. Free access to exclusive travel content and insights into the travel industry. Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Provident Fund Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Work Location: In person
Job Description – Flight Booking Executive (Corporate Team) Company: Mellow Voyages Pvt Ltd Brands: Mellow Voyages (B2C Travel Agency) & Regal Trip India (B2B South India DMC) Location: [Insert Location – Mysore/Bangalore] Department: Corporate Team Reporting To: Executive Director / Corporate Operations Manager About Us Mellow Voyages Pvt Ltd operates with two strong brands: Mellow Voyages (B2C): Offering personalized travel solutions including domestic & international packages, flights, hotels, and visas. Regal Trip India (B2B South India DMC): Providing reliable ground-handling services and curated travel experiences for travel agents and tour operators worldwide. We are looking for a Flight Booking Executive to manage airline reservations and deliver seamless travel support for both B2C and B2B clients. Key Responsibilities Flight Reservations & Ticketing Handle domestic and international flight bookings through GDS (Amadeus, Galileo, Sabre) and airline portals. Issue, re-issue, cancel, and refund tickets accurately as per client requirements. Coordinate with airlines for special requests (meals, seats, baggage, group bookings, etc.). Manage PNRs, fare rules, and ticketing deadlines efficiently. Client & Vendor Coordination Provide fare quotes, best route options, and alternatives to sales & clients. Support corporate team with group bookings for events, exhibitions, and delegations. Maintain strong vendor/airline relations to secure competitive fares. Operations & Reporting Ensure accuracy in invoicing, payment follow-ups, and reconciliation with accounts team. Maintain daily reports of bookings, cancellations, and refunds. Assist B2B partners (travel agents) with their flight ticketing needs under Regal Trip India brand. Stay updated on airline promotions, policies, and travel regulations (visa, COVID rules, etc.). Key Skills & Competencies Strong knowledge of airline reservation systems (GDS/CRS) . Excellent communication and customer service skills. Accuracy in fare calculation, ticketing, and handling exchanges/refunds. Ability to manage multiple bookings and deadlines simultaneously. Problem-solving attitude with attention to detail. Qualifications & Experience Graduate in Travel, Tourism, Aviation, or Commerce (IATA certification preferred). 1–3 years of experience in flight reservations/ticketing (domestic & international). Freshers with relevant GDS training and strong aptitude will also be considered. Why Join Us? Work with a fast-growing travel company managing both B2C & B2B operations. Exposure to domestic, international, and group ticketing . Opportunity to grow into Team Leader – Ticketing & Air Operations . Be part of a professional corporate team with career growth prospects. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Ability to commute/relocate: Jayanagar East, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Experience: Flight Booking Executive : 1 year (Preferred) Willingness to travel: 50% (Preferred) Work Location: In person
Job Description – Flight Booking Executive (Corporate Team) Company: Mellow Voyages Pvt Ltd Brands: Mellow Voyages (B2C Travel Agency) & Regal Trip India (B2B South India DMC) Location: [Insert Location – Mysore/Bangalore] Department: Corporate Team Reporting To: Executive Director / Corporate Operations Manager About Us Mellow Voyages Pvt Ltd operates with two strong brands: Mellow Voyages (B2C): Offering personalized travel solutions including domestic & international packages, flights, hotels, and visas. Regal Trip India (B2B South India DMC): Providing reliable ground-handling services and curated travel experiences for travel agents and tour operators worldwide. We are looking for a Flight Booking Executive to manage airline reservations and deliver seamless travel support for both B2C and B2B clients. Key Responsibilities Flight Reservations & Ticketing Handle domestic and international flight bookings through GDS (Amadeus, Galileo, Sabre) and airline portals. Issue, re-issue, cancel, and refund tickets accurately as per client requirements. Coordinate with airlines for special requests (meals, seats, baggage, group bookings, etc.). Manage PNRs, fare rules, and ticketing deadlines efficiently. Client & Vendor Coordination Provide fare quotes, best route options, and alternatives to sales & clients. Support corporate team with group bookings for events, exhibitions, and delegations. Maintain strong vendor/airline relations to secure competitive fares. Operations & Reporting Ensure accuracy in invoicing, payment follow-ups, and reconciliation with accounts team. Maintain daily reports of bookings, cancellations, and refunds. Assist B2B partners (travel agents) with their flight ticketing needs under Regal Trip India brand. Stay updated on airline promotions, policies, and travel regulations (visa, COVID rules, etc.). Key Skills & Competencies Strong knowledge of airline reservation systems (GDS/CRS) . Excellent communication and customer service skills. Accuracy in fare calculation, ticketing, and handling exchanges/refunds. Ability to manage multiple bookings and deadlines simultaneously. Problem-solving attitude with attention to detail. Qualifications & Experience Graduate in Travel, Tourism, Aviation, or Commerce (IATA certification preferred). 1–3 years of experience in flight reservations/ticketing (domestic & international). Freshers with relevant GDS training and strong aptitude will also be considered. Why Join Us? Work with a fast-growing travel company managing both B2C & B2B operations. Exposure to domestic, international, and group ticketing . Opportunity to grow into Team Leader – Ticketing & Air Operations . Be part of a professional corporate team with career growth prospects. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Ability to commute/relocate: Jayanagar East, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Experience: Flight Booking Executive : 1 year (Preferred) Willingness to travel: 50% (Preferred) Work Location: In person