1 - 4 years

4 - 5 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Fleet Manager Last Mile Logistics (70% Hiring Focus)

Fleet Manager

Role:Fleet Manager

Client Segment:

Experience:1 to 3 years

Compensation (CTC):

Mandatory Skill:Fluent in Kannada

Role Type:Field Operations & Rider Hiring (MANDATORY)

Allowance:300 per day

About the Opportunity

Join a well-funded, fast-growing platform backed by a leader in the digital payments space. This venture is building the logistics backbone for a cutting-edge e-commerce app focused on empowering local stores. We are looking for individuals who can think the impossible and solve complex on-ground challenges.

Role Overview: The Fleet Architect

Your success is fundamentally tied to your aggressive hiring numbers and maintaining a stable headcount.

Key Responsibility Areas (KRAs)

Your focus is heavily weighted towards recruitment and retention:

I. Fleet Supply & Hiring (70% Focus)

  • Recruitment Mandate:

    Your

    70% focus

    must be on continuous

    field recruitment

    and aggressive

    supply planning

    to maintain the target active headcount. You must ensure the rider fleet is immediately restored when churn occurs.
  • Retention:

    Work closely on the

    retention of recently hired riders

    to stabilize the fleet and reduce churn.
  • Onboarding:

    Ensure smooth onboarding and extensive training, including explaining incentive models and holiday boosters.

II. Operational Excellence & Compliance (20% Focus)

  • Compliance:

    Maintain operational rigor by ensuring Delivery Partners adhere to scheduled login/logout times, are properly dressed, and

    follow all company protocols

    .
  • Execution:

    Enable streamlined on-ground operations to ensure on-time delivery with the highest reliability.

III. Customer Experience & Dispute Resolution (10% Focus)

  • Dispute Resolution:

    Resolve disputes, manage customer queries, escalations, and order delays to ensure minimum delivery TAT and a flawless customer experience.
  • Feedback Loop:

    Understand key rider pain points and provide optimal solutions.

Mandatory Requirements & Must-Haves

  • Experience:

    1 to 3 years of experience

    is required.
  • Education:

    Candidate must hold a degree.

    (Candidates without a degree will be avoided).
  • Skills:

    Mandatory Rider Hiring Experience

    and technical know-how of Last Mile Metrics.
  • Language:

    Fluency in Kannada is a must.

  • Work Style:

    Must be willing to go to the field

    (no strictly desk-based roles). Collaborative and capable of working effectively with large blue-collar teams.

Compensation & Perks

  • Salary:

    Max CTC of

    6 LPA

    (90% Fixed, 10% Variable Split).
  • Allowance:

    300 per day

    (up to 24 days) provided over and above CTC.

How to Apply (Through Karyarth)

About Karyarth:

Contact:

For Regular Job Updates, Follow Us:

  • Telegram:

    https://t.me/karyarthconsultants
  • LinkedIn:

    https://www.linkedin.com/company/karyarth-consultancy
  • WhatsApp Channel:

    https://whatsapp.com/channel/0029Vb75m69Lo4hdAdldlZ1N

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