Fleet Manager

Fleet Manager Last Mile Logistics (70% Hiring Focus)

Fleet Manager

Role:Fleet Manager

Client Segment:

Experience:1 to 3 years

Compensation (CTC):

Mandatory Skill:Fluent in Kannada

Role Type:Field Operations & Rider Hiring (MANDATORY)

Allowance:300 per day

About the Opportunity

Join a well-funded, fast-growing platform backed by a leader in the digital payments space. This venture is building the logistics backbone for a cutting-edge e-commerce app focused on empowering local stores. We are looking for individuals who can think the impossible and solve complex on-ground challenges.

Role Overview: The Fleet Architect

Your success is fundamentally tied to your aggressive hiring numbers and maintaining a stable headcount.

Key Responsibility Areas (KRAs)

Your focus is heavily weighted towards recruitment and retention:

I. Fleet Supply & Hiring (70% Focus)

• Recruitment Mandate:

  Your

  70% focus

  must be on continuous

  field recruitment

  and aggressive

  supply planning

  to maintain the target active headcount. You must ensure the rider fleet is immediately restored when churn occurs.

• Retention:

  Work closely on the

  retention of recently hired riders

  to stabilize the fleet and reduce churn.

• Onboarding:

  Ensure smooth onboarding and extensive training, including explaining incentive models and holiday boosters.

II. Operational Excellence & Compliance (20% Focus)

• Compliance:

  Maintain operational rigor by ensuring Delivery Partners adhere to scheduled login/logout times, are properly dressed, and

  follow all company protocols

  .

• Execution:

  Enable streamlined on-ground operations to ensure on-time delivery with the highest reliability.

III. Customer Experience & Dispute Resolution (10% Focus)

• Dispute Resolution:

  Resolve disputes, manage customer queries, escalations, and order delays to ensure minimum delivery TAT and a flawless customer experience.

• Feedback Loop:

  Understand key rider pain points and provide optimal solutions.

Mandatory Requirements & Must-Haves

• Experience:

  1 to 3 years of experience

  is required.

• Education:

  Candidate must hold a degree.

  (Candidates without a degree will be avoided).

• Skills:

  Mandatory Rider Hiring Experience

  and technical know-how of Last Mile Metrics.

• Language:

  Fluency in Kannada is a must.

• Work Style:

  Must be willing to go to the field

  (no strictly desk-based roles). Collaborative and capable of working effectively with large blue-collar teams.

Compensation & Perks

• Salary:

  Max CTC of

  6 LPA

  (90% Fixed, 10% Variable Split).

• Allowance:

  300 per day

  (up to 24 days) provided over and above CTC.

How to Apply (Through Karyarth)

About Karyarth:

Contact:

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• Telegram:

  https://t.me/karyarthconsultants

• LinkedIn:

  https://www.linkedin.com/company/karyarth-consultancy

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  https://whatsapp.com/channel/0029Vb75m69Lo4hdAdldlZ1N