Fleet Agent

Job Responsibilities:

• Manage the full lifecycle of the fleet, including cleaning, testing, repairing, maintaining, scrapping, and updating tank certificate statuses in SAP.
• Prepare annual fleet budgets, monitor expenses, and conduct periodic financial analysis.
• Follow up on cylinder service agreement (CSA) violations across all countries in the region and review CSA execution monthly with Account Managers (AM).
• Balance outgoing fleet orders with return orders; instruct the customer service Hub to correct or confirm as necessary.
• Manage fleet return status at customer sites; coordinate return issues with AM or local satellite customer service teams; ensure return orders are updated with dates and rates (DAP destination harbor).
• Monitor overdue fleet returns, prepare reports, and review monthly with AM.
• Create SAP orders for empty tank transfers between warehouses, sites, and customer transfilling stations.
• Communicate fleet status with the Nouryon logistics Hub Team; coordinate customs clearance and timely return of empty fleets to sites.
• Investigate and resolve issues related to global fleet returns.
• Coordinate fleet availability and stock capacity with fleet planners; work with regional planners to balance fleet within the region.
• Participate in investigations of CRM cases related to fleet issues.

Education & Experience:

• Bachelor's degree in Engineering, Supply Chain Planning, or related field.
• Minimum 5 years of relevant experience.
• Knowledge of returnable packaging and dangerous goods (DG) cargo transportation is a plus.
• Understanding of chemical industry conditions is highly advantageous.
• Strong attention to detail and analytical skills for database creation and data analysis across internal systems.
• Excellent written and verbal communication skills to interact globally across organizational levels.
• Proficiency in Microsoft Office; experience with SAP/BW is preferred.
• Ability to work effectively in an international, cross-cultural environment.