Job
Description
Job Description: We are looking for dynamic and target-driven sales professionals to drive gym membership sales. Your role will be to engage with potential members, understand their fitness needs, and convert them into long-term customers. Key Responsibilities: ● Lead Generation & Follow-ups – Engage with walk-ins, handle inbound inquiries, and proactively reach out to leads via calls, emails, and WhatsApp. ● Membership Sales & Conversions – Sell gym memberships, upsell personal training packages, and offer promotional deals. ● CRM Management – Use cult.fit portal to track leads, manage follow-ups, and update member records. ● Customer Engagement – Provide an excellent customer experience, address objections (pricing, timing, fitness doubts), and ensure high conversion rates. ● Partnerships & Offline outreach – Build relationships with corporates, apartment societies, and influencers to drive group memberships. ● Sales Targets & Incentives – Consistently achieve or exceed monthly sales targets to earn attractive incentives. Day in Membership Consultants life: 1. Lead Engagement & Follow-Up ● Contact leads promptly after receiving them from the Customer Officer. ● Qualify leads by understanding their fitness goals, budget, and past gym experience. ● Follow up consistently via calls, WhatsApp, SMS, or emails. 2. Conduct Sales Consultations ● Schedule and conduct in-person or virtual consultations. ● Give gym tours(or get it done through fitness manager),showcasing facilities, trainers, and services. ● Explain membership plans, pricing, and value propositions. ● Handle objections and concerns (e.g., pricing, commitment, past experiences). 3. Offer Personalized Membership Plans ● Suggest the best membership plans based on the lead’s fitness needs. ● Upsell or cross-sell premium plans, personal training, or additional services. ● Provide limited-time discounts or exclusive offers to close sales. 4. Drive Sales Conversion ● Maintain high conversion rates by using persuasion techniques. ● Create urgency (e.g., “limited slots,” “offer expires soon”). ● Process payments and ensure smooth onboarding for new members. 5. Maintain CRM & Lead Tracking ● Update the CRM system with lead status, interactions, and follow-ups. ● Track conversion rates and identify bottlenecks in the sales process. 6. Customer Retention & Referral Generation ● Check in with new members after onboarding to ensure satisfaction. ● Encourage referrals by offering incentives. ● Promote special events, challenges, or programs to boost engagement.
