The Financial Counselor assists patients by providing clear guidance on billing, insurance benefits, and payment options. This role ensures patients understand their financial obligations and helps them access available financial assistance, improving patient satisfaction and hospital revenue. Key Responsibilities: Educate patients on insurance coverage, billing processes, and payment plans. Verify insurance benefits and assist with financial assistance applications. Collaborate with clinical and billing teams to ensure accurate patient account information. Address patient billing inquiries with empathy and professionalism. Maintain detailed financial records and ensure compliance with hospital policies. Qualifications: High school diploma required; associate or bachelor’s preferred. Experience in hospital billing, financial counseling, or healthcare finance. Strong communication, organizational skills, and proficiency in hospital software. Ability to handle sensitive information confidentially.

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Financial Counsellor