Finance Associate

HCLTech hiring for fresher candidates

B.Tech, BCA, MCA and M.Tech not eligible

• High School Degree required; Graduation degree required.
• Proficient working with Microsoft Office Suite.
• Basic knowledge of banking or credit union operations preferred.
• Basic knowledge of fraud types and fraud schemes preferred.

Excellent oral and writing skills

Candidate will serve as Financial Analyst to review bill, invoices

Work Experience & Qualification criteria:

Excellent communication skills - both verbal and written - with a professional telephone etiquette

Helpful, empathetic, and enthusiastic.

Good Accounting knowledge

Preferable Financial Graduates

Adherence to process to ensure high quality and customer service.

Follow escalation procedures for issues uncontrollable at agent level First call resolution.

Break schedule adherence.

Involvement in motivational activities, implementing feedback given during monitoring sessions.

Updating various logs like escalation log, complaint tracker etc.

Ensuring data security - proprietary data of customers

Preferred candidate

Contact Person- Urmika Mehta

Email Address-(urmika.shahmehta@hcltech.com)