filed Retail onboarding

Company Overview

At Nexus Jobs, we specialize in empowering talent staffing services, with extensive experience in pan-India hiring. Our expertise lies in providing end-to-end manpower solutions tailored to our clients’ specific requirements. We offer a variety of employment services, from immediate placement to freelance project work, catering to both freshers and experienced candidates. Headquartered in Jaipur, Nexus Jobs operates within the human resources industry, supporting corporate and industrial employment needs.

Job Overview

We are seeking a Junior Field Retail Onboarding specialist to join our team at Nexus Jobs. This full-time role is based in Jaipur and requires 1 to 3 years of relevant experience. The position involves onboarding new retail clients, ensuring they are equipped with the necessary tools to effectively use our services. The ideal candidate will possess specific skills essential for the role, as detailed below.

Qualifications and Skills

• Demonstrated expertise in product knowledge, capable of explaining product functionalities and features to clients (Mandatory skill).
• Proficiency in inventory management to assist clients in maintaining a well-organized system for managing their stock (Mandatory skill).
• Hands-on experience with retail onboarding processes to ensure seamless integration and user adoption (Mandatory skill).
• Sales support skills to aid in increasing sales effectiveness and efficient client operations in the retail environment.
• Understanding of point of sale systems to facilitate client training and troubleshooting of retail transactions.
• Strong team collaboration capabilities, enabling effective communication and cooperation with colleagues and clients alike.
• Effective time management skills, ensuring timely completion of onboarding processes and client follow-ups.
• Customer service skills to provide excellent support and build strong relationships with retail clients for repeat business.

Roles and Responsibilities

• Conduct retail client onboarding sessions, ensuring a comprehensive understanding of our services and tools.
• Provide continuous support and training on product knowledge, enabling clients to fully utilize our offerings.
• Assist clients in establishing and optimizing their inventory management processes for efficient operations.
• Manage and support the implementation of point of sale systems, addressing client queries and issues promptly.
• Collaborate with sales and support teams to enhance client satisfaction and retention through tailored solutions.
• Maintain regular communication with clients to address their ongoing needs and identify opportunities for service improvement.
• Ensure all client onboarding processes are documented and reported accurately for future reference and analysis.
• Participate in continuous improvement initiatives to enhance service delivery and operational efficiency.