Field Staff and Branch Manager

Company Description

Radhya Microfinance is a customer-centric financial institution committed to providing fair and flexible financial solutions to the underserved. We offer affordable loan products, transparent lending practices, personalized customer service, and financial education programs. Our mission is to empower individuals and communities by listening to their stories, understanding their challenges, and collaboratively finding solutions to help them achieve their goals.

Role Description

This is a full-time on-site role for a Field Staff and Branch Manager, located in Budaun. The Field Staff will be responsible for identifying and reaching out to potential customers, conducting field visits, and managing customer relationships. The Branch Manager is responsible for overseeing branch operations, ensuring compliance with company policies, managing staff, and achieving financial targets. Collaborating with teams, providing exceptional customer service, and maintaining accurate records are also key components of this role.

Qualifications

• Experience in customer outreach, conducting field visits, and managing customer relationships
• Skills in branch operations management, staff management, and ensuring policy compliance
• Ability to achieve financial targets and maintain accurate records
• Excellent communication and teamwork skills
• Strong problem-solving and decision-making abilities
• Relevant experience in finance or microfinance is a plus
• Bachelor's degree in Business, Finance, or related field