Company Description Radhya Microfinance is a customer-centric financial institution committed to providing fair and flexible financial solutions to the underserved. We offer affordable loan products, transparent lending practices, personalized customer service, and financial education programs. Our mission is to empower individuals and communities by listening to their stories, understanding their challenges, and collaboratively finding solutions to help them achieve their goals. Role Description This is a full-time on-site role for a Field Staff and Branch Manager, located in Budaun. The Field Staff will be responsible for identifying and reaching out to potential customers, conducting field visits, and managing customer relationships. The Branch Manager is responsible for overseeing branch operations, ensuring compliance with company policies, managing staff, and achieving financial targets. Collaborating with teams, providing exceptional customer service, and maintaining accurate records are also key components of this role. Qualifications Experience in customer outreach, conducting field visits, and managing customer relationships Skills in branch operations management, staff management, and ensuring policy compliance Ability to achieve financial targets and maintain accurate records Excellent communication and teamwork skills Strong problem-solving and decision-making abilities Relevant experience in finance or microfinance is a plus Bachelor's degree in Business, Finance, or related field
You will be joining Radhya Microfinance as a Field Staff and Branch Manager based in Budaun on a full-time on-site basis. As a Field Staff, your primary responsibilities will include identifying potential customers, conducting field visits, and nurturing customer relationships. Meanwhile, as a Branch Manager, you will be tasked with overseeing branch operations, ensuring adherence to company policies, supervising staff, and meeting financial objectives. Effective collaboration with teams, delivering exceptional customer service, and maintaining precise records will be integral to your success in this role. To excel in this position, you should possess experience in customer outreach, conducting field visits, and managing customer relationships. Additionally, proficiency in branch operations management, staff supervision, policy compliance, and achieving financial targets is crucial. Excellent communication, teamwork, problem-solving, and decision-making skills are essential for this role. Any prior experience in finance or microfinance will be advantageous. A Bachelor's degree in Business, Finance, or a related field is preferred for this position.,
In this role at Radhya Microfinance, you will be responsible for conducting financial assessments, processing loans, evaluating clients, and engaging with the community. Your strong communication skills, along with the ability to conduct field visits and maintain accurate records, will be essential in this position. Additionally, your knowledge of financial products and financial literacy education will help empower individuals and communities through affordable loan products. **Key Responsibilities:** - Conducting Financial Assessments - Processing Loans - Evaluating Clients - Engaging with the Community - Conducting Field Visits - Maintaining Accurate Records - Providing Financial Literacy Education **Qualifications:** - Experience in Financial Assessments, Loan Processing, and Client Evaluation - Strong Communication, Customer Service, and Community Engagement skills - Ability to conduct Field Visits and maintain accurate records - Knowledge of Financial Products and Financial Literacy Education - Excellent interpersonal skills and the ability to work independently - Prior experience in microfinance or similar financial institutions is a plus - Bachelor's degree in Finance, Business, or a related field,
Company Description Radhya Microfinance is a customer-centric financial institution dedicated to serving the underserved. We believe that everyone deserves access to fair and flexible financial solutions, regardless of their background or circumstances. Our mission is to empower individuals and communities through affordable loan products, transparent lending practices, personalized customer service, and financial education programs. At Radhya Microfinance, we put our customers at the heart of everything we do, listening to their stories, understanding their challenges, and working together to find solutions that help them achieve their goals. Role Description This is a full-time, on-site role for a Field Officer located in Najibabad. The Field Officer will be responsible for interacting with customers to understand their financial needs, providing information about loan products, conducting field visits, and assessing customer eligibility. The Field Officer will also assist with loan applications, maintain accurate records, and offer financial education to enhance customers' financial literacy. Additionally, the role involves supporting community development initiatives and fostering trustful relationships with clients. Qualifications Excellent communication and interpersonal skills Experience in customer service and supporting clients Ability to conduct field visits and work independently Strong organizational and record-keeping skills Basic knowledge of financial products and services Empathy and commitment towards helping underserved communities High school diploma or equivalent; additional education in finance or related field is a plus Proficiency