Field Service & Technical Advising Specialist-Generator

Job Description Summary

As Field Service & Technical Advising Specialist-Generator, you shall be responsible for:Execution of Turbogenerator outages of own fleets as well as Other OEM fleets in SQDC (Safety-Quality-Delivery-Cost) sequence.Interacting with vendor/customer for planning and execution of the outages Analysis & providing technical solutions to problems being encountered /identified by Thermal Power Utilities in consultation with Engineering.Support & create Methods Statements & Field Procedures Standards and project specific technical documentation to support outages for identified OEM Generator fleets.

Job Description

Roles and Responsibilities

• Working as Technical Lead for assigned Turbogenerator outages including dealing with all technical & safety matters related to outage execution, owning the customer relationship during outage duration, and driving customer issues resolution within outage schedule.
• Align towards outage execution excellence, including cross-functional coordination with Engineering, Sourcing, Project Management, Safety and Quality functions to achieve outage execution KPIs and customer satisfaction.
• Ensure adherence to compliance as per company standards, laws & regulations during outage execution.
• Ensure regular rigor towards site DMS (Daily Mangement System) to achieve field service outage milestones.
• Ensure consistent application of business tools and processes applicable to the scope of outages being executed.
• Follow Field Service Management processes for Generator Core services as well as Repair Outage .
• Uses technical experience for data analysis to support recommendations. Collaborates with internal and cross-functional resources to arrive at conclusions.
• Capture, report & implement outages best practices.
• Drive lessons learned and technical close-out with tangible outcomes/deliverables

Required Qualifications

• Bachelors degree/Diploma in Electrical engineering/or equivalent stream from an accredited university or college. Significant experience in the outage execution of large Turbogenerators, preferably on 100 MW and above.
• At least 6+ years of relevant field experience for Graduate Engineer or 8+ years of relevant field experience for Diploma Engineers in executing Turbogenerator outages at various sites/customers.

Desired Characteristics

• Technical Skills:
  • Should have sound fundamentals and knowledge on Turbogenerator technologies with operational aspects of various fleets.
  • Sound exposure to constructional features for successful outage execution and key deliverables.
  • Proficiency in MS Office applications (MS word/MS excel/MS Power Point) etc
  • Sound understanding of time/cost control for assigned services outage execution related site activities of Turbogenerator Overhaul within assigned time & cost estimates.
  • Exposure and knowledge on scheduling packages such as MS Project shall be preferred.
  • Analytical skills to troubleshoot on different operational problems of Turbogenerators.
  • Exposure to outage execution process like outage planning/outage execution including site mobilization/execution of job along-with designated vendors/ outage closure/ Outage feedback & Lesson Learnt.

  Behavioural Skills:

  • Good observational and analytical skills.
  • Sense of Urgency
  • Able to quickly organize and lead external vendors as the team to achieve desired outcome.
  • Systematic approach to understand problems, learn solutions, and train others.
  • A good get along with colleagues/vendors and Customers.

  Mobility Requirements:

  • Extensive travelling to thermal power stations mainly in India for outage execution.
  • Shall be operating from Home/Desired Location under work from Remote policy for GE Vernova Technical Field Advisors.