Field Service Manager

This is a full-time, on-site role for a Financial Services Manager (FSM) located in Bihar. As the Financial Services Manager, you will be responsible for overseeing and supporting field operations to ensure effective implementation and management of activities. Your key responsibilities will include managing and coaching field service teams, maintaining service quality standards, resolving operational issues, and ensuring compliance with company policies. Collaboration with various stakeholders is essential to achieve service delivery objectives and enhance customer satisfaction. To excel in this role, you should possess strong skills in Field Operations Management and Team Leadership, Customer Service, and Conflict Resolution. Experience in Data Analysis and Reporting is also crucial for this position. Excellent Communication and Interpersonal skills, along with Problem-Solving and Decision-Making abilities, are essential. You should be able to work independently, handle multiple tasks efficiently, and have a background in the banking or financial sector, which is considered a plus. A Bachelor's degree in Business Administration, Management, or a related field is required for this role.,