Field Service Executive

1 - 2 years

2 - 3 Lacs

Posted:3 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a Field Service Executive to join our team in India. The ideal candidate will be responsible for providing on-site technical support and ensuring customer satisfaction through prompt and efficient service.

Responsibilities

  • Provide on-site technical support and troubleshooting for clients.
  • Conduct regular maintenance and inspections of equipment.
  • Install and configure new equipment and systems as per client requirements.
  • Respond to service requests and issues in a timely manner.
  • Document service activities and maintain accurate records of work performed.
  • Collaborate with the technical support team to resolve complex issues.
  • Train clients on the use and maintenance of equipment.

Skills and Qualifications

  • 1-2 years of experience in a field service or technical support role.
  • Strong understanding of mechanical and electrical systems.
  • Proficiency in troubleshooting and problem-solving.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage time effectively.
  • Knowledge of safety protocols and best practices.
  • Familiarity with CRM and service management software.

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