Field Service Engineer

As a Field Service Engineer, you will be responsible for the following: - Filling up checklists and reports as per the defined format. - Installation and commissioning as per the defined Standard Operating Procedures (SOP) and Checklist. - Coordinating with DISCOM officer, line staff, and consumers for complaint resolutions. - Providing daily reports to the lead and Head Office (HO). - Discussing daily planning with the Team lead/HO. - Obtaining satisfactory certificates from DISCOM/Consumers. - Operating and maintaining projects effectively. - Closing complaints within the defined time limit. - Tracking assets and maintaining records of assets. - Coordinating with the Team lead for material requirements and sending faulty materials to HO as per the defined process. - Filling up checklists, replacement reports, and complaints forms as per the defined format. - Obtaining Work Completion Certificates from Customers for executed Projects. - Visiting sites to resolve complaints as per project requirements. - Maintaining SIM Cards and IMEI records. - Working towards reducing project-wise repetitive complaints. Qualifications Required: - 0 to 2 years of experience in a similar role. - Location: Thrissur, Pallakad. - Job Type: Full-time, Permanent. The company also offers the following benefits: - Cell phone reimbursement - Internet reimbursement - Paid sick time - Provident Fund Schedule: - Day shift Additional Details: - Joining bonus available. Work Location: - In person. As a Field Service Engineer, you will be responsible for the following: - Filling up checklists and reports as per the defined format. - Installation and commissioning as per the defined Standard Operating Procedures (SOP) and Checklist. - Coordinating with DISCOM officer, line staff, and consumers for complaint resolutions. - Providing daily reports to the lead and Head Office (HO). - Discussing daily planning with the Team lead/HO. - Obtaining satisfactory certificates from DISCOM/Consumers. - Operating and maintaining projects effectively. - Closing complaints within the defined time limit. - Tracking assets and maintaining records of assets. - Coordinating with the Team lead for material requirements and sending faulty materials to HO as per the defined process. - Filling up checklists, replacement reports, and complaints forms as per the defined format. - Obtaining Work Completion Certificates from Customers for executed Projects. - Visiting sites to resolve complaints as per project requirements. - Maintaining SIM Cards and IMEI records. - Working towards reducing project-wise repetitive complaints. Qualifications Required: - 0 to 2 years of experience in a similar role. - Location: Thrissur, Pallakad. - Job Type: Full-time, Permanent. The company also offers the following benefits: - Cell phone reimbursement - Internet reimbursement - Paid sick time - Provident Fund Schedule: - Day shift Additional Details: - Joining bonus available. Work Location: - In person.