Field Service Engineer

As a skilled technician at our company, your primary responsibility will be to install, configure, and commission Park Plus products and systems at customer sites. You will also be tasked with performing regular maintenance and service checks on the installed systems to ensure optimal performance. In the event of technical issues or system malfunctions, your expertise will be crucial in diagnosing and troubleshooting these problems effectively. Additionally, you will be expected to provide timely and efficient repairs to minimize system downtime and ensure customer satisfaction. A key aspect of your role will involve training customers and end-users on the operation and maintenance of Park Plus systems. It is essential to maintain accurate service records, including maintenance logs and repair documentation, to track and document all service activities. Collaboration with the engineering and technical support teams will be necessary to address complex issues that may arise. You will also be required to provide technical support and assistance to customers through various channels, such as phone, email, or on-site visits. Staying updated on the latest product developments, industry trends, and technical advancements is crucial to ensure that you are equipped with the necessary knowledge and skills to excel in your role. Furthermore, adherence to safety regulations and company policies during all service activities is paramount. This position will involve travel to customer sites as required to provide on-site service and support. The job type is full-time, and the work schedule will be during the day shift at various in-person locations.,