Field Service Engineer

• Contributing to customer satisfaction by executing service work according to customer order and expectation
• Clear understanding of sense of urgency and care in the direct area of responsibility
• Performing entry level field service tasks, identifying technical problems and makes analysis through remote or on-site activity in service categories and products for which they are certified to perform
• Preparing material lists needed for service activity and ensuring that all materials, parts and equipment are available and at the appropriate quality for service activities
• Preparing all documents and customer reports to be signed by the customer representative and utilize all relevant tools
• Troubleshooting simple equipment failure and makes recommendations to avoid repeating the problem in the future Proactively executing work on a first-time right approach with customers, and ensures the job is done on time and on quality

Qualifications for the role

• Degree in Diploma or B-Tech/BE - Electrical or Electronics or in similar discipline
• Minimum 1-5 yrs of experience with Installation & Commissioning of VFD - Variable Frequency Drives
• Travelling Mandatory
• Knowledge on technical Support for field service activity related to VFD - Variable Frequency Drives
• Ability to work under pressure and facing customer in critical hours