Lead Generation and Prospecting Sales Presentations Relationship Building Negotiation and Closing Account Management Sales Reporting Market Research Collaboration Skills and Qualifications: Sales Skills: Proven experience in sales, including lead generation, presentation skills, negotiation, and closing deals. Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and colleagues. Relationship Building: Ability to build rapport and maintain strong relationships with clients. Product Knowledge: Thorough understanding of the company's products or services. Negotiation Skills: Ability to negotiate effectively and reach mutually beneficial agreements. Problem-Solving: Ability to identify and resolve issues that may arise during the sales process. CRM Proficiency: Familiarity with CRM software and sales tracking systems. Goal-Oriented: Driven to achieve sales targets and contribute to the company's overall success.
Installation and Commissioning: Setting up new equipment or systems at customer locations, ensuring proper functionality and integration with existing infrastructure. Maintenance and Repairs: Conducting routine maintenance, preventative care, and repairs on equipment to ensure optimal performance and minimize downtime. Troubleshooting and Diagnostics: Identifying and resolving technical issues with equipment or systems, often through on-site visits or remote support. Customer Support: Providing technical advice, training, and support to customers on the proper use and maintenance of equipment. Documentation: Maintaining detailed records of service activities, repairs, and customer interactions. Collaboration: Working with other engineers, technicians, and customer support teams to resolve complex technical issues. Staying Updated: Keeping abreast of the latest technological advancements and industry trends to provide effective and efficient service. Safety Compliance: Ensuring all service activities are conducted in accordance with safety regulations and standards. Inventory Management: Maintaining an inventory of spare parts and tools necessary for repairs. Training: Providing training to customers on the proper use and maintenance of equipment. Developing and Implementing Improvements: Identifying opportunities to improve equipment performance, reliability, and efficiency.
Installation and Commissioning: Setting up new equipment or systems at customer locations, ensuring proper functionality and integration with existing infrastructure. Maintenance and Repairs: Conducting routine maintenance, preventative care, and repairs on equipment to ensure optimal performance and minimize downtime. Troubleshooting and Diagnostics: Identifying and resolving technical issues with equipment or systems, often through on-site visits or remote support. Customer Support: Providing technical advice, training, and support to customers on the proper use and maintenance of equipment. Documentation: Maintaining detailed records of service activities, repairs, and customer interactions. Collaboration: Working with other engineers, technicians, and customer support teams to resolve complex technical issues. Staying Updated: Keeping abreast of the latest technological advancements and industry trends to provide effective and efficient service. Safety Compliance: Ensuring all service activities are conducted in accordance with safety regulations and standards. Inventory Management: Maintaining an inventory of spare parts and tools necessary for repairs. Training: Providing training to customers on the proper use and maintenance of equipment. Developing and Implementing Improvements: Identifying opportunities to improve equipment performance, reliability, and efficiency.
Responsibilities: * Collaborate with customers on service requests * Maintain equipment records and reports * Ensure timely resolution of issues * Provide technical support during installations * Perform regular servicing tasks
Installation and Commissioning: Setting up new equipment or systems at customer locations, ensuring proper functionality and integration with existing infrastructure. Maintenance and Repairs: Conducting routine maintenance, preventative care, and repairs on equipment to ensure optimal performance and minimize downtime. Troubleshooting and Diagnostics: Identifying and resolving technical issues with equipment or systems, often through on-site visits or remote support. Customer Support: Providing technical advice, training, and support to customers on the proper use and maintenance of equipment. Documentation: Maintaining detailed records of service activities, repairs, and customer interactions. Collaboration: Working with other engineers, technicians, and customer support teams to resolve complex technical issues. Staying Updated: Keeping abreast of the latest technological advancements and industry trends to provide effective and efficient service. Safety Compliance: Ensuring all service activities are conducted in accordance with safety regulations and standards. Inventory Management: Maintaining an inventory of spare parts and tools necessary for repairs. Training: Providing training to customers on the proper use and maintenance of equipment. Developing and Implementing Improvements: Identifying opportunities to improve equipment performance, reliability, and efficiency.
Need to travel All over Tamilnadu Service engineers provide technical support and maintenance services for various equipment and machinery. They diagnose equipment issues, perform repairs and maintenance and ensure customer satisfaction through timely and effective service delivery. The primary role of service engineers is to provide technical support and maintenance services to customers. This includes troubleshooting, repairing and maintaining products and systems, providing technical assistance and monitoring performance. They also identify and resolve any technical issues, provide advice and guidance on product use and develop and implement process improvements to ensure compliance with safety regulations. Additionally, service engineers interact with customers to understand their technical requirements, troubleshoot equipment problems and perform on-site repairs and maintenance. Service engineers are essential for companies due to their critical role in ensuring customer satisfaction, minimising downtime and maximising equipment uptime. They are often the frontline representatives of the company, responsible for delivering high-quality service and support to customers across various industries and sectors. Service engineers are also called field service engineers, service technicians, maintenance engineers or technical support engineers.