Sales & Service Engineer

Wintech Solutions

0 - 31 years

1 - 3 Lacs

kamaraj nagar chennai

Posted:1 day ago| Platform: Apna logo

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Skills Required

service design support maintenance training analyze development

Work Mode

On-site

Job Type

Full Time

Job Description

Key responsibilities Pre-sales activities (Technical Sales) Generate leads and identify prospects: Search for new clients who could benefit from the company's products or services. Manage client relationships: Build and maintain strong, long-term relationships with customers by interpreting and managing their needs. Conduct presentations and demonstrations: Develop and deliver technical presentations and product demonstrations to explain how a solution meets a client's needs. Customize solutions: Collaborate with the sales team to understand customer requirements and design customized technical solutions. Prepare proposals and quotations: Calculate costs and create detailed technical proposals and quotes for prospective clients. Support the sales team: Provide technical expertise to assist the sales team in closing complex deals. Post-sales activities (Technical Service) Provide technical support: Offer ongoing technical assistance to customers to ensure their satisfaction and address issues. Troubleshoot and diagnose problems: Respond to customer service requests, diagnose equipment problems, and provide timely, effective solutions. Perform maintenance and repairs: Conduct on-site repairs, maintenance, and installations of equipment and machinery. Deliver product training: Educate customers and internal staff on the proper functionality, operation, and maintenance of products. Gather customer feedback: Collect and analyze customer feedback to communicate to the product development team for future improvements

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Sales & Service Engineer