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- 2 years
1 - 3 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
We are seeking diligent and professional Field Recovery Agents to join our team on behalf of leading banks. The primary responsibility of this role is to recover overdue payments and resolve delinquent accounts. Perks and benefits conveyance allowance will be given.
Posted 1 month ago
2 - 7 years
8 - 13 Lacs
Surat
Work from Office
The role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/ agreement during empanelment. Ensure 100% allocation of the portfolio allocated for field coverage & payment follow up Ensure adequate workforce is deployed by the vendor for field coverage of accounts allocated across pin codes/ geographies Field workforce has to be DRA Certified as per regulatory norms All resources managing YBL portfolio have to have valid YBL ID cards & receipt books issued All payments collected on field to be deposited/ applied within the TAT Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate Ensure regular exchange with agency proprietor on key deliverables & process norms on any variance/ process gap Ensure quality resources are hired & deployed by agency proprietor on YBL portfolio Ensure regular agency visits & review with field team Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc) All communication to the agencies to be sent only on registered email id Ensure all customer interactions are updated in DCR for future reference Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance) Ensure rightful representation of the Bank in any customer/ third party interaction Timely closure of receipt reconciliation & providing confirmation on data destruction Minimum Qualification : Bachelors degree in any field Master’s degree preferred Experience : Minimum of 2 years of work experience in collections
Posted 1 month ago
2 - 6 years
1 - 4 Lacs
Kanpur, Lucknow, Mathura
Work from Office
Role & responsibilities Responsibilities: Conduct field visits to customers with overdue payments to ensure timely recovery. Follow up with defaulting customers and negotiate repayment plans or settlements. Educate customers about payment schedules, overdue charges, and settlement options. Identify and resolve customer disputes to improve repayment rates. Encourage customers to use digital payment methods for ease of transaction. Track and locate absconding or unresponsive customers using field intelligence. Coordinate with repo agents and legal teams for vehicle seizure in extreme cases Maintain and update daily collection reports, payment records, and field visit logs. Preferred candidate profile 2+ years in field collections, loan recovery, share cv-priya@avaniconsulting.com Whatshape-9572355460 Job Location-Delhi/Agra/Mathura/Lucknow/Kanpur/Aligarh
Posted 1 month ago
2 - 5 years
2 - 3 Lacs
Nasik, Satna, Mumbai (All Areas)
Work from Office
Role & responsibilities 2+ years experience in collections management for Used Commercial Vehicle loans. Strong knowledge of bucket management, credit collection, debt collection, debt recovery. Proven track record of achieving collection targets and improving debt recovery rates. Knowledge of debt collection laws and regulations. Ensure timely payment from customers to maintain a healthy collection flow.
Posted 1 month ago
2 - 4 years
2 - 3 Lacs
Ludhiana, Dhar
Work from Office
Role & responsibilities 2+ years experience in collections management in Loan Against Property (LAP)/ Mortgage. Strong knowledge of bucket management, field collection, debt collection, debt recovery. Proven track record of achieving collection targets and improving debt recovery rates. Knowledge of debt collection laws and regulations. Conduct regular follow-ups with customers to ensure timely payment of dues.
Posted 1 month ago
2 - 6 years
1 - 3 Lacs
Lucknow, Mathura, Delhi / NCR
Work from Office
Role & responsibilities • Conduct field visits to customers with overdue payments to ensure timely recovery. • Follow up with defaulting customers and negotiate repayment plans or settlements. • Educate customers about payment schedules, overdue charges, and settlement options. • Identify and resolve customer disputes to improve repayment rates. • Encourage customers to use digital payment methods for ease of transaction. • Track and locate absconding or unresponsive customers using field intelligence. • Coordinate with repo agents and legal teams for vehicle seizure in extreme cases • Maintain and update daily collection reports, payment records, and field visit logs. 2 wheeler DL is mandatory For more details send me your updated resume at aanchal@avaniconsulting.com Or What's app-9917283370 Regards, HR Executive Aanchal Chowdhury
Posted 1 month ago
5 - 10 years
4 - 5 Lacs
Patna, New Delhi, Ranchi
Work from Office
Position -Collection Manager Location:Delhi,Patna,Muzzaffarpur,Jharkhand,Kolkatta and Lucknow. Hi-Tek Syndicate is one of the largest Collection agency which has a PAN INDIA presence.Our Head Office is in New Delhi.The organisation was incorporated in 1993 and is a pioneer in banking and NBFC collections.We also work for verification for various reputed banks.Our clients include SBI,ICICI,HDFC,KOTAK,HOME CREDIT,VODAFONE,AXIS BANK,DMI,RAK BANK and lots of other prestigious clients. We are operational in Delhi,Panipat,Hissar,Mohali,Ludhiana,Patna,Muzzaffarpur,Jharkhand Kolkatta,Jaipur,Agra and Lucknow. Job Description Manager Banking Collections and Recoveries will be responsible for Creating and implementing strategies to improve the collection of Portfolios and Ensure Compliance of the laid down process by the regulators . Responsibilities Team Handling using emotional intelligence and conflict. Understanding and preparation of Collection Reports. Being one of the most critical delivery partner across products, the role holder should recommend and implement communication solutions that Bring about change in the Collection Strategy and Numbers. Establish goals and targets for the collection of payments. Oversee department objectives through the development and execution of budget business plans. Prepare and analyse reports for Collection of payments. Effort to investigate and locate missing client or financial information that is essential for the employees to perform their duties effectively. Employ, Train and evaluate employees within the collection department to ensure enough personnel are available to handle the workload. Conduct performance Evaluation that are timely and constructive. Negotiate with customers to amend payment terms as appropriate.Ensure the security and privacy of customer information. Perform other related duties as assigned. Applicants should possess the following attributes: Work Experience 5 plus years experience in working in Banking\NBFC Collections at a leadership Role. Positive Cibil Score. Good knowledge of working on Excel. Good experience of handling a decent team size. Skill set of working and Understanding of Dialer Strategies. Job specific skills • Leadership Skills,Experience in Banking Collections and Recoveries, Preparation of Collection Reports and Data Analysis. Behavioural Skills Good verbal, written Communication skills• Ability to understand and positively control employees behavior. Educational Qualification: Graduation from a recognized educational institution in India
Posted 1 month ago
1 - 4 years
0 - 2 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Dear Applicants, Currently we are hiring for Debt Recovery Agent (Field Collection Officer) for DEBT MANAGEMENT COMPANY Location: Bangalore,Hyderabad,Chennai Salary: - Upto 15k to 22k LPA + Lucrative Incentives Send CV to Sandeep kaur - 9220132326 or sandeep@getwork.org Experience: Freshers to 5 years Product : Credit Card and Unsecured Loan Collection
Posted 1 month ago
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