Field Collection Executive

0 - 2 years

2 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities
  • Engage in efficient field visits to clients and customers for the purpose of payment collection.
  • Manage and execute collection activities in a timely manner while maintaining a high level of professionalism.
  • Develop and sustain strong relationships with clients to facilitate smooth collection processes.
  • Ensure accuracy and completeness of payment records and documents during field visits.
  • Address and resolve customer inquiries and issues related to payments and invoices.
  • Submit regular reports on collection activities, including progress and challenges.
  • Conduct thorough assessments of overdue accounts and strategize on effective collection techniques.
  • Adhere to all regulatory requirements and company policies while conducting field collections.
  • Utilize company-provided resources efficiently to meet collection targets.
Required Qualifications
  • High school diploma or equivalent educational background.
  • Proven experience in a similar role, particularly in payment collection and recovery.
  • Strong knowledge of financial and accounting principles related to payment collection.
  • Excellent communication and negotiation skills, enabling effective interactions with clients.
  • Ability to work independently while managing time effectively during field activities.
  • Strong ethical standards and integrity during all collection-related activities.
  • Proficient in using mobile applications and basic software tools for reporting purposes.
  • Willingness to travel frequently within the assigned region.
Key Responsibilities
  • Regularly visit clients in Mumbai, Maharashtra, India to facilitate smooth and successful payment collection.
  • Ensure all outstanding payments are collected on time and properly recorded.
  • Monitor client accounts to identify unresolved debts and plan collection activities accordingly.
  • Build rapport with clients to encourage timely payments and mitigate potential conflicts.
  • Evaluate and implement effective recovery strategies for difficult-to-collect accounts.
  • Collaborate with internal teams to share insights gained during field activities for strategic planning.
  • Deliver detailed and accurate reports that reflect the progress and outcomes of field collection efforts.
  • Collection Areas: Dahisar, Thane, Nalasopara
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