Field Collection Executive

1 - 6 years

3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Hi Dear,

We have an urgent opening with our esteemed client. Our client is a leading Vehicle Finance company, that helps operators of commercial vehicles to switch to EVs. Our client does this by providing a wide selection of vehicles from partner OEMs, affordable financing, and battery value guarantees to ensure the highest return on value for EV owners.

Experience

Responsibilities:

  • Conduct field visits to customers with overdue payments to ensure timely recovery.
  • Follow up with defaulting customers and negotiate repayment plans or settlements.
  • Educate customers about payment schedules, overdue charges, and settlement options.
  • Identify and resolve customer disputes to improve repayment rates.
  • Encourage customers to use digital payment methods for ease of transaction.
  • Track and locate absconding or unresponsive customers using field intelligence.
  • Coordinate with repo agents and legal teams for vehicle seizure in extreme cases
  • Maintain and update daily collection reports, payment records, and field visit logs.

You can also refer this job to your contacts and colleague, we have multiple vacancies.

Interested, please share cv at moumita.bera@upgrad.com

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