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Field Collection Executive

Field Collection Executive

Mantras2success Consultants

0 - 5 years

3 - 20 Lacs

Bhopal Madhya Pradesh India

Posted:3 months ago| Platform: Foundit logo

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Skills Required

Collection emi collection Field Collection Communication Skills territory knowledge Loan Recovery follow-up management

Work Mode

On-site

Job Type

Full Time

Job Description

The Field Collection Executive is responsible for achieving collection targets in a defined territory while ensuring adherence to legal and organizational policies. The role involves direct field visits, relationship management, and close coordination with internal teams to maintain healthy portfolio performance.

Key Responsibilities:

achieve collection targets within the assigned area by following company policies and sop
manage collections based on assigned area, bucket, or portfolio and meet targets for resolution rates, roll rates, and credit costs
conduct daily field visits and ensure timely follow-up within defined turnaround time (tat)
monitor and control delinquencies by days past due (dpd) and bucket, especially focusing on non-starter accounts
proactively escalate probable flow-forward or risky accounts to supervisors
ensure customer satisfaction by resolving concerns quickly and effectively
build strong relationships with key clients to facilitate timely repayments
follow up with complex/defaulting accounts to determine reasons and drive resolution
ensure strict compliance with audit norms, regulatory requirements, and internal policies

Skills Required:

collection, emi collection, field collection, communication skills, excel, territory knowledge, loan recovery, follow-up management

Qualifications:

graduation is preferred
prior experience in loan collections is essential
good knowledge of the local area/territory

Perks & Benefits:

travel allowance
performance-based incentives
additional allowances

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Field Collection Executive