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10 Follow-Up Management Jobs

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1.0 - 4.0 years

3 - 6 Lacs

bengaluru, karnataka, india

On-site

Key Responsibilities: Customer/PoSP Query Management: Attend calls from customers and PoSPs, addressing their queries and requirements efficiently. Provide detailed and accurate information regarding products, services, and processes. Sales Data Collection: Gather relevant sales information from customers and PoSPs and organize it into easily readable formats. Ensure data is entered and maintained in the system for reporting and analysis. Customer/PoSP Follow-Up: Follow up with customers and PoSPs to ensure they are satisfied with products and services. Address any concerns or issues promptly, escalating them as necessary. Sales Goal Monitoring: Monitor the progress of salespersons to ensure they are on track to meet their sales goals. Assist in managing the sales pipeline and ensuring timely action on leads and opportunities. Reporting & Data Sharing: Provide necessary reports and data to the sales team, offering insights into customer feedback and sales performance. Ensure the sales team is updated on key metrics and customer inquiries. Appointment Scheduling: Schedule meetings and appointments between clients, PoSPs, and the sales team. Ensure smooth coordination of calendars to facilitate effective client interactions. Sales Process Support: Assist the sales team in pre and post-sales processes, providing support where needed. Manage and maintain sales-related documents and reports.

Posted 6 hours ago

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1.0 - 4.0 years

3 - 6 Lacs

ahmedabad, gujarat, india

On-site

Key Responsibilities: Customer/PoSP Query Management: Attend calls from customers and PoSPs, addressing their queries and requirements efficiently. Provide detailed and accurate information regarding products, services, and processes. Sales Data Collection: Gather relevant sales information from customers and PoSPs and organize it into easily readable formats. Ensure data is entered and maintained in the system for reporting and analysis. Customer/PoSP Follow-Up: Follow up with customers and PoSPs to ensure they are satisfied with products and services. Address any concerns or issues promptly, escalating them as necessary. Sales Goal Monitoring: Monitor the progress of salespersons to ensure they are on track to meet their sales goals. Assist in managing the sales pipeline and ensuring timely action on leads and opportunities. Reporting & Data Sharing: Provide necessary reports and data to the sales team, offering insights into customer feedback and sales performance. Ensure the sales team is updated on key metrics and customer inquiries. Appointment Scheduling: Schedule meetings and appointments between clients, PoSPs, and the sales team. Ensure smooth coordination of calendars to facilitate effective client interactions. Sales Process Support: Assist the sales team in pre and post-sales processes, providing support where needed. Manage and maintain sales-related documents and reports.

Posted 6 hours ago

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1.0 - 4.0 years

3 - 6 Lacs

lucknow, uttar pradesh, india

On-site

Key Responsibilities: Customer/PoSP Query Management: Attend calls from customers and PoSPs, addressing their queries and requirements efficiently. Provide detailed and accurate information regarding products, services, and processes. Sales Data Collection: Gather relevant sales information from customers and PoSPs and organize it into easily readable formats. Ensure data is entered and maintained in the system for reporting and analysis. Customer/PoSP Follow-Up: Follow up with customers and PoSPs to ensure they are satisfied with products and services. Address any concerns or issues promptly, escalating them as necessary. Sales Goal Monitoring: Monitor the progress of salespersons to ensure they are on track to meet their sales goals. Assist in managing the sales pipeline and ensuring timely action on leads and opportunities. Reporting & Data Sharing: Provide necessary reports and data to the sales team, offering insights into customer feedback and sales performance. Ensure the sales team is updated on key metrics and customer inquiries. Appointment Scheduling: Schedule meetings and appointments between clients, PoSPs, and the sales team. Ensure smooth coordination of calendars to facilitate effective client interactions. Sales Process Support: Assist the sales team in pre and post-sales processes, providing support where needed. Manage and maintain sales-related documents and reports.

Posted 6 hours ago

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1.0 - 4.0 years

3 - 6 Lacs

kolkata, west bengal, india

On-site

Key Responsibilities: Customer/PoSP Query Management: Attend calls from customers and PoSPs, addressing their queries and requirements efficiently. Provide detailed and accurate information regarding products, services, and processes. Sales Data Collection: Gather relevant sales information from customers and PoSPs and organize it into easily readable formats. Ensure data is entered and maintained in the system for reporting and analysis. Customer/PoSP Follow-Up: Follow up with customers and PoSPs to ensure they are satisfied with products and services. Address any concerns or issues promptly, escalating them as necessary. Sales Goal Monitoring: Monitor the progress of salespersons to ensure they are on track to meet their sales goals. Assist in managing the sales pipeline and ensuring timely action on leads and opportunities. Reporting & Data Sharing: Provide necessary reports and data to the sales team, offering insights into customer feedback and sales performance. Ensure the sales team is updated on key metrics and customer inquiries. Appointment Scheduling: Schedule meetings and appointments between clients, PoSPs, and the sales team. Ensure smooth coordination of calendars to facilitate effective client interactions. Sales Process Support: Assist the sales team in pre and post-sales processes, providing support where needed. Manage and maintain sales-related documents and reports.

Posted 6 hours ago

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1.0 - 4.0 years

5 - 7 Lacs

hyderabad, bengaluru

Work from Office

Apply here: https://asterhealthacademy.thescooter.in/ Compensation: 5 - 7 LPA + 2% uncapped incentives Role & Responsibilities Drive enrollments through 100/ 150 outbound calls daily Manage leads (campaigns, WhatsApp, inbound, chat) using Zoho CRM & Ozonetel Follow up with prospects (8+ touchpoints) to convert to enrollments Meet monthly targets with call quality above 95% Preferred Candidate Profile Graduate/Post-Graduate, fluent in English & Hindi 14 years inside sales/admissions experience (edtech a plus, freshers welcome) High energy, organized, and target-driven In-office role (Bengaluru/Hyderabad, 5-day week) Apply here: https://asterhealthacademy.thescooter.in/

Posted 2 days ago

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0.0 - 5.0 years

3 - 20 Lacs

Bhopal, Madhya Pradesh, India

On-site

The Field Collection Executive is responsible for achieving collection targets in a defined territory while ensuring adherence to legal and organizational policies. The role involves direct field visits, relationship management, and close coordination with internal teams to maintain healthy portfolio performance. Key Responsibilities: achieve collection targets within the assigned area by following company policies and sop manage collections based on assigned area, bucket, or portfolio and meet targets for resolution rates, roll rates, and credit costs conduct daily field visits and ensure timely follow-up within defined turnaround time (tat) monitor and control delinquencies by days past due (dpd) and bucket, especially focusing on non-starter accounts proactively escalate probable flow-forward or risky accounts to supervisors ensure customer satisfaction by resolving concerns quickly and effectively build strong relationships with key clients to facilitate timely repayments follow up with complex/defaulting accounts to determine reasons and drive resolution ensure strict compliance with audit norms, regulatory requirements, and internal policies Skills Required: collection, emi collection, field collection, communication skills, excel, territory knowledge, loan recovery, follow-up management Qualifications: graduation is preferred prior experience in loan collections is essential good knowledge of the local area/territory Perks & Benefits: travel allowance performance-based incentives additional allowances

Posted 4 weeks ago

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0.0 - 1.0 years

1 - 2 Lacs

Chennai

Work from Office

Engage with students to guide them through program details, assist with queries And support their learning journey with timely follow-ups and coordination. Required Candidate profile Graduates with 6M - 1Y experience in customer-facing roles. Strong in communication, coordination, and learner support. Only Female Candidates are eligible.

Posted 4 weeks ago

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1.0 - 3.0 years

4 - 7 Lacs

Noida

Work from Office

Job Description Job Title: Academic Counselor International Sales (DBA Programs) Company: Growthskale Location: Sector 63, Noida Experience Required: 1-3 years Salary Range: No Bar for Deserving Candidates Perks: Performance-Based Incentives + Monthly Bonuses Industry: EdTech / Higher Education / IT Training Department: Sales & Counseling Employment Type: Full-Time, Permanent About Growthskale Growthskale is a rapidly growing edtech organization dedicated to delivering world-class technical education to aspiring professionals across the globe. We empower learners to accelerate their careers with industry-aligned programs led by expert instructors. Our mission is to bridge the skill gap in IT and database technologies through practical, job-ready learning experiences. Role Overview We are seeking a high-performing and empathetic Academic Counselor to join our International Sales team. The successful candidate will play a critical role in guiding prospective learners toward suitable DBA (Doctorate of Business Administration) programs, while achieving enrolment and revenue targets. This role requires a blend of consultative sales, product knowledge, and customer engagement Key Responsibilities Engage with prospective learners via inbound and outbound calls. Understand learner profiles, career goals, and skill gaps to recommend appropriate DBA training solutions. Articulate program features, outcomes, and pricing with clarity and confidence. Meet or exceed monthly enrolment targets through structured follow-ups and pipeline management. Maintain accurate lead data and engagement activity within the CRM system. Collaborate with academic, operations, and support teams to ensure a seamless learner onboarding experience. Handle objections professionally and provide timely pre-sales support Required Qualifications & Skills 13 years of experience in academic counseling, international edtech sales, or B2C inside sales. Excellent spoken and written communication in English. Strong consultative selling and interpersonal skills. Familiarity with CRM tools and digital communication platforms. Understanding of IT, database management, or technical education is a plus. High degree of ownership, resilience, and goal orientation. Compensation & Benefits Incentives: Monthly bonuses based on enrolment and revenue targets. Growth Path: Fast-track career growth into senior counseling, sales strategy, or regional leadership roles. Work Culture: Performance-driven, learner-focused, and collaborative. Application Instructions Interested candidates may send their updated resume to support@growthskale.com with the subject line: "Application for Academic Counselor – DBA Courses"

Posted 1 month ago

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1.0 - 3.0 years

4 - 7 Lacs

Noida

Work from Office

Responsibilities: * Manage admission process from lead to enrollment * Handle objections with empathy and conviction * Close deals through effective pitches and negotiations * Collaborate with sales team on pipeline management Sales incentives Performance bonus

Posted 1 month ago

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2.0 - 4.0 years

1 - 2 Lacs

Kolkata

Work from Office

Key Responsibilities: Assist director in daily tasks, follow-ups, file handling, documentation, report/letter prep, emails, calls, meeting schedules & regular task updates. Strong MS Office & coordination skills required. Full-time in-office role.

Posted 1 month ago

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