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We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
ResponsibilityManage the collection of outstanding invoices and payments from clients.Maintain accurate records of all collection activities and client communications.Resolve billing discrepancies and disputes in a timely manner.Collaborate with the finance team to improve the collections process.Prepare regular reports on the status of collections and outstanding accounts.Ensure compliance with company policies and legal regulations regarding collections.Communicate effectively with clients to address payment issues and negotiate payment plans if necessary.
Manage the collection of outstanding invoices and payments from clients.Maintain accurate records of all collection activities and client communications.Resolve billing discrepancies and disputes in a timely manner.Collaborate with the finance team to improve the collections process.Prepare regular reports on the status of collections and outstanding accounts.Ensure compliance with company policies and legal regulations regarding collections.Communicate effectively with clients to address payment issues and negotiate payment plans if necessary.
ResponsibilityManage the collection of outstanding invoices and payments from clients.Maintain accurate records of all collection activities and client communications.Resolve billing discrepancies and disputes in a timely manner.Collaborate with the finance team to improve the collections process.Prepare regular reports on the status of collections and outstanding accounts.Ensure compliance with company policies and legal regulations regarding collections.Communicate effectively with clients to address payment issues and negotiate payment plans if necessary.
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We are looking for a dedicated and customer-focused Customer Care Executive to manage loan-related customer interactions. The ideal candidate will assist clients throughout the loan process—from initial inquiry to disbursement—ensuring a smooth, transparent, and efficient customer experience.
group loan collections
To handle the social markets and generate the leads
Planning,developing and executing marketing campaigns market research.
Handling inbound calls for customer inquiries and resolving customer complaints.
The pamphlet distributor plays an important role in helping people learn about our services.This job involves sharing flyers in a polite and friendly manner while maintaining a positive attitude.
As a Cluster Head-Third Party Products, your role involves managing various business teams to Drive the Third-Party Products business and revenue for the assigned branches in the region. You will be responsible for a minimum of 50 branches and focus on ensuring IRDA certification to all branches with a minimum of 4 certifications per branch. Your key responsibilities include: - Responsible for TPP business generation for the allotted cluster of a minimum of 50 branches - Ensure revenue generation from each branch in your cluster - Timely roll out of TPP business in all branches of your cluster - Supervise the correct implementation of retail business - Build relationships with all Branch Managers and drive business through them - Coordinate with external Insurance representatives to stay updated with recent launches - Smooth operation of TPP business in branches - Drive business through compliant processes - Ensure the implementation of Mandatory Display of documents In terms of qualifications and skills, you should have: - Educational Qualifications: Graduate, preferably Post Graduation - Experience: 10 to 15 years in sales - Functional Skills: Ability to create teams, drive sales performance, engage with customers and insurance partners, and plan and coordinate with stakeholders - Team Leading Experience is highly preferred - Ability to speak, read regional language(s) is desirable and communicate effectively in English - Good computer knowledge - Characteristics of Entrepreneurial Behavior - Behavioral Skills: Training Skills, Interpersonal skills, willingness to travel, managing customer relations, and performance-oriented Your key interactions will be with all Business Teams at Regional Level & Corporate Level, Insurance Partners, Regional Product Teams, Vendors, Audit, Vigilance, Admin & FCU team, and TPP Team. Please note that the above information is based on the provided job description without any additional details about the company. As a Cluster Head-Third Party Products, your role involves managing various business teams to Drive the Third-Party Products business and revenue for the assigned branches in the region. You will be responsible for a minimum of 50 branches and focus on ensuring IRDA certification to all branches with a minimum of 4 certifications per branch. Your key responsibilities include: - Responsible for TPP business generation for the allotted cluster of a minimum of 50 branches - Ensure revenue generation from each branch in your cluster - Timely roll out of TPP business in all branches of your cluster - Supervise the correct implementation of retail business - Build relationships with all Branch Managers and drive business through them - Coordinate with external Insurance representatives to stay updated with recent launches - Smooth operation of TPP business in branches - Drive business through compliant processes - Ensure the implementation of Mandatory Display of documents In terms of qualifications and skills, you should have: - Educational Qualifications: Graduate, preferably Post Graduation - Experience: 10 to 15 years in sales - Functional Skills: Ability to create teams, drive sales performance, engage with customers and insurance partners, and plan and coordinate with stakeholders - Team Leading Experience is highly preferred - Ability to speak, read regional language(s) is desirable and communicate effectively in English - Good computer knowledge - Characteristics of Entrepreneurial Behavior - Behavioral Skills: Training Skills, Interpersonal skills, willingness to travel, managing customer relations, and performance-oriented Your key interactions will be with all Business Teams at Regional Level & Corporate Level, Insurance Partners, Regional Product Teams, Vendors, Audit, Vigilance, Admin & FCU team, and TPP Team. Please note that the above information is based on the provided job description without any additional details about the company.