Fiber / Service Engineer

As a Fiber Optic Technician, your role will involve a diverse range of responsibilities to ensure the smooth installation, maintenance, and operation of fiber optic networks. **Key Responsibilities:** - **Installation and Deployment** - Install, splice, terminate, and test fiber optic cables. - Conduct site surveys for optimal placement of fiber optic infrastructure. - Configure routers, switches, and related hardware for fiber optic equipment. - Ensure compliance with industry standards and safety protocols during installations. - **Maintenance and Troubleshooting** - Perform routine maintenance to uphold optimal network performance. - Diagnose and repair various fiber optic faults like cuts and bends. - Utilize testing equipment such as OTDRs, power meters, and light sources for issue resolution. - Conduct inspections and preventive maintenance activities regularly. - **Documentation and Reporting** - Maintain accurate records of all installation and maintenance tasks. - Create detailed reports on network performance, faults, and repairs. - Update network diagrams and documentation to reflect changes and upgrades. - **Customer Support** - Provide technical support to customers facing fiber optic connection issues. - Collaborate with customer service to efficiently resolve network-related problems. - Conduct customer site visits when necessary for technical issue resolution. - **Team Collaboration and Development** - Work closely with network engineers and technical staff for seamless network integration. - Stay updated on industry trends, technologies, and best practices. - Participate in training programs to enhance technical skills and knowledge. This job requires a proactive and detail-oriented individual with strong technical skills and a commitment to providing excellent customer support.,