F&B Hostess

The F&B Hostess is responsible for creating a warm and welcoming atmosphere for guests, ensuring a seamless dining experience from arrival to seating. She is the first point of contact and plays a key role in customer satisfaction by managing reservations, waitlists, and guest seating in a courteous and professional manner.

Key Responsibilities:

• Greet guests warmly and professionally upon arrival.
• Manage reservations using the POS or reservation system.
• Maintain an organized waitlist and communicate estimated wait times.
• Escort guests to their tables, presenting menus and introducing the server.
• Coordinate seating plans to maximize service efficiency and guest comfort.
• Handle guest inquiries and resolve complaints promptly and professionally.
• Maintain cleanliness and organization of the hostess station and front-of-house area.
• Provide information about menu items, restaurant features, and promotions when needed.
• Liaise with servers and restaurant management to ensure seamless operations during busy periods.
• Follow all company policies, safety procedures, and grooming standards.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus
• Yearly bonus