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EY - GDS Consulting - AI Enabled Automation - Kore Ai - Senior

EY - GDS Consulting - AI Enabled Automation - Kore Ai - Senior

1 - 5 years

16 - 20 Lacs

hyderabad

Posted:2 weeks ago| Platform:

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Skills Required

chatbot python natural language processing machine learning artificial intelligence rest load runner technical leadership performance testing customer service neoload jmeter performing testing web service integration gds cloud computing

Work Mode

Work from Office

Job Type

Full Time

Job Description

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Consulting AI Enabled Automation Senior - Kore.AI

We are in pursuit of a Conversational AI Expert with a track record of excellence in Kore.ai and Microsoft-based chatbot platforms, including Copilot Studio (formerly known as Power Virtual Agents). The ideal candidate will possess a robust portfolio demonstrating hands-on experience in crafting, evolving, and implementing chatbot applications that engage users in a natural and intuitive dialogue. The role demands not only technical prowess but also a keen analytical mind and the capacity to write sophisticated Python and GenAI code. Responsibilities:

Design and develop advanced conversational AI solutions using Kore.ai, Microsoft chatbot platforms, and Copilot Studio.

Write and maintain high-quality Python and GenAI code.

Integrate chatbot applications with various APIs, backend systems, and cloud services, particularly Azure AI Services.

Work closely with cross-functional teams to gather user requirements and provide AI-driven conversational experiences.

Perform testing and debugging to ensure the highest level of functionality and user experience.

Keep up-to-date with the latest trends and advancements in conversational AI, cloud computing, and Azure AI Services.

Offer technical leadership and mentorship to junior developers.

Requirements:

Bachelor's or Master's degree in Computer Science, Artificial Intelligence, or related field.

Proven experience with Kore.ai and Microsoft chatbot platforms, including Copilot Studio.

Strong programming skills in Python and familiarity with GenAI code.

Understanding of Natural Language Processing (NLP) and machine learning techniques.

Experience with RESTful APIs and web services integration.

Good to haveKnowledge of cloud computing and Azure AI Services.

Excellent problem-solving skills and attention to detail.

Effective communication skills, both written and verbal.

Ability to work both independently and as part of a collaborative team.

3-5 years of Experience

This role offers an excellent opportunity for a seasoned professional who is passionate about AI technology and customer service innovation, and are ready to make a significant impact in a cutting-edge technology environment.

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EY - GDS Consulting - AI Enabled Automation - Kore Ai - Senior