Expansion Sales Specialist, Google Workspace

About the job

As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome. You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what’s right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation. Using your passion for Google products, you help spread the magic of Google to organizations around the world.

In this role, you will serve as the customer advocate, collaborating with Renewals, Customer Engineering, Technical Business Engineering, and Product Management teams to drive feature enhancements. You will also be responsible for driving product adoption within accounts, either directly or by leveraging partner resources.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Work with the Google Cloud Platform (GCP) Field Bussiness Representative, implementation partners and the wider Google Workspace teams and resources to build and execute well structured renewal and expansion plans.
• Manage customer relationships including regular direct onsite meetings with customers and partners. Conduct quarterly business reviews for the key accounts.
• Progress current open pipeline to close within the financial year and develop new short, medium and long-term opportunity pipeline.
• Develop fluency on Google Workspace internal business processes, systems, resources and data.
• Meet with customers and partners and provide approved quotes leading to closed and executed Google Workspace agreements.