Executives

• Providing 1 st level support on client projects along with quality review, if required, including
• Extraction & compilation of data from client tool, sorting, indexing and creation of a readily accessible database of documents and database management
• Data entry
• Managing case/litigation related documentation by organizing the data in a chronological order, listing cited case law, highlighting relevant statutory law, preparing summary of facts, statements and exhibits, proof reading, etc.
  

Performance parameters

• Productivity
• Quality / Accuracy
• Attendance
• Schedule Adherence
  

Desirable Skills

• Attention to detail
• Adaptable & Flexible
• Open to work night shifts
• Decision making ability
• Active Listening skills. Should show capabilities to drive a discussion
• Preferably with document review experience
  

Technical Skills

• Knowledge of MS-Office
• Excellent telephone and communications skills is an added advantage
  

Process Specific Skills

• Must have adequate knowledge of the US Insurance industry
• Knowledge about US Culture
• Strong math and analytical skills
  

Soft Skills

• Excellent Spoken English with neutral accent.
• Excellent written and verbal communication skills
• Ability to communicate correctly (grammatically and contextually correct) and clearly.
• Convincing, Negotiation & Influencing skills
• Voice and listening comprehension
• Questioning, Reasoning and Analytical
• Telephone Etiquette