Understand The Basic Aspects Of Cash Application & Account Receivable Process. Process And Apply All Cash Received Daily In The Workflow By Check And Credit Card. To Research And Prepare For Conversion Any Duplicate Or Overpayments. The Processor Will Be Reviewing The Information Against Specific Criteria

Monitor the queue and apply customer’s payments through the client specified portal.
Retrieve missing remittance information and apply payments
Transfer, Re-batch or split payments as per instructions
Actively communicate with the branches and collectors in the initiation and processing of customer refunds – collect supporting documents, record adjustment entries in client systems and submit refunds.
Create and email reports to branch/customer.

At month end make sure that all the cash was assigned and applied, all unassigned payments were researched and converted

Ability to utilize multiple screens on systems to assess and research account information
Intermediate skills in Microsoft word, Excel and Outlook
Typing speed of >=30 wpm with 90% accuracy
Demonstrate a willingness to change within the technological/systems environment
Adjust well to new situations and changing priorities
Focus on the highest priorities first and be well organized
Consistently acts with a sense of urgency
Commitment to appropriate level of service
Interacts in a positive manner
Ability to handle fluctuation in workflow
Ability to work independently and in a team environment
Present information in a clear, concise, and logical manner
Listens carefully and attentively
Take initiative to stay informed and keep others informed

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Business Process Management / Analytics

New York

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