Executive – Travel Operations

Key Responsibility/ Deliverable: Itinerary & Booking Coordination Hotel & Flight Bookings (Including Corporate Clients) Vendor & Supplier Coordination Documention Handling Client Communication Payment and Reconciliation Feedback and Issue Resolution Tasks & Activities: ItineraryFinalization - Collaborate with sales and clients to finalise itinerary. Update CRM and share with relevant stakeholders. Flight & Hotel Booking (Leisure & Corporate) - Use GDS/booking platforms or vendor contacts to book flights & hotels. Ensure adherence to corporate travel policies. Documentation Management - Send Document Checklist. Collect and verify travel-related documents Vendor Coordination - Share booking details with vendors. Get Confirmations and service Vouchers. Keep track of payments to vendors. Payment and Tracking - Follow up on payment dues. Record Vendor costs and client billing for reconciliation. Travel Kit Preparation - Complie and share final travel documents including tickets, vouchers, and support numbers. On-trip Support - Be available during trip window for any kind of assistance. Handle escalations with vendor if required. Post-Trip Follow-up - Collect client feedback. Report operational learnings to the team.