Executive Sales Support

The primary objective of this role is to efficiently manage the billing and invoicing processes for the branch customers. You will be responsible for coordinating with the Branch Finance & Accounts Team to ensure timely generation and accuracy of bills. It is crucial to verify all bills and invoices as per Blue Dart norms before forwarding them to clients and customize bills as per specific requirements. Additionally, you will work closely with the sales teams to facilitate timely collections from customers and report on invoices dispatched and cheque collection details regularly. In terms of people management, you will be required to provide direction, guidance, and support to the sales team members within the branch. Ensuring that the sales team is adequately staffed according to the required manpower is also a key responsibility in this role. Key Result Areas and Key Performance Indicators for this position include overseeing the timely completion of billing and invoicing processes, accuracy in billing and customization, and fostering a performance-driven culture by adhering to Performance Management system timelines and guidelines. It is essential to monitor and report on adherence to timelines set for billing activities, customization of invoices, dispatch of invoices, and reporting to the Branch Finance Team. Accuracy in the bills and invoices generated must be maintained, while minimizing errors in customization based on customer contracts and conditions. Additionally, ensuring compliance with Performance Management system timelines and guidelines is critical to maintaining a performance-driven culture within the organization.,