Posted:1 month ago| Platform: GlassDoor logo

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On-site

Job Type

Full Time

Job Description

JOB DESCRIPTION 1. To contribute to creating and maintaining good customer relationships and ensuring smooth service team operations by responding to customer and prospect queries. 2. The Major aim is to achieve Sales numbers as per the set Monthly targets. 3. Discuss with the team leader and understand individual targets for Month and Year. 4. Ensure to promote Value Added Services (VAS) like Accessories(12,500), Insurance, Financial Services(55%), and Extended Warranty (40%)as per the target. 5. Schedule daily activities as per plan and discuss the same with the team leader. Implement specific visit plans and generate more enquiries. 6. Generate enquires list into Hot, Warm, and Cold categories and make a plan for approaching them for sales. 7. To make a regular follow-up of enquires generated and analyze lost sales daily. 8. To make constant follow-up on the payment to be received (ie) within 5 days from the date of booking and also ensure that the vehicles are sent for registration only after confirming the payment status. 9. Ensure a 15th-day customer visit to take feedback about their car purchase. 10. To Generate a substantial number of enquires through marketing activities at a 1:10 Ratio with 22% Conversation Every 100 enquires. 11. Educate customers about terminologies, features, and benefits of products to improve sales and customer satisfaction. 12. Continuously enhance product knowledge and application knowledge of Hyundai & other brands. 13. Provide the best of services to the customer concerning all aspects mentioned in SSI and achieve SSI points (>850). 14. Ensure to provide Minimum. 70% Quality Test Drive Quality Test Drives for Customers 15. Ensure demo cars are kept clean and zero damages prevail after any test drive. 16. To effectively complete the course era training programs as per plan. 17. Ensure that all customers are satisfied by the way of quality selling and delivery process. 18. Participate in HMIL and other related training programs and enhance selling skills. 19. Ensure housekeeping standards and 5s benchmarks / Go Green initiatives are strictly adhered to at the workplace. REQUIRED QUALIFICATIONS 1. Bachelor's degree in Marketing, Business Administration, or a related field. 2. Minimum of 1 years of experience in marketing and sales, with a proven track record of driving revenue growth. 3. Strong understanding of digital marketing, lead generation, and customer acquisition strategies. 4. Excellent communication, negotiation, and interpersonal skills. CONTACT: Vijayalakshmi HR (9994500093) Job Type: Full-time Pay: ₹20,000.00 - ₹30,847.03 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Compensation Package: Performance bonus Yearly bonus Schedule: Morning shift Language: English (Preferred) Work Location: In person

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