Executive- OTC CPS

Job Description

Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive How will you do it? Responsible for the daily timely and accurate and effective processing, of customer orders received from internal sales and Operational teams, within established SLA for residential and small commercial customers. Raising customer invoices and credit notes . To review completeness of information provided from Field Sales and Operations Personnel and provide feedback to improve quality and address with team leaders and management persistent failures. . Manage processing of sales invoices and credit notes into customer portals To provide customer satisfaction through the participation in an efficient and responsive processing environment. Provide feedback to branch operation managers where requests cannot be processed Ensure correct set up of installation billing for close outs with respect to signalling connections and renewal of service contracts. To develop best practice to the order acceptance and invoicing process so that queries, errors and omissions are minimised . Ensure presentation of installation and service invoices is appropriate to the customer requirements and sufficient detail is supplied to facilitate payment . Ensure JCI financial and customer-imposed requirements and deadlines are met. To maintain responsibilities for compliance with regulatory requirements Review & maintain contract renewals and accurate updating of records . Queries relating to invoices due to errors and completeness What we look for? 5+ years experience in Order Entry, Order Acceptance etc. , Experience of working in a dynamic organization and environment Organisational understanding and business awareness Experience within a busy environment where deadlines are critical. Additional Additional