Executive - Operations Coordinator

Role Overview: As an Executive - Operations Coordinator, you will be responsible for monitoring all inbound and outbound shipments daily to ensure timely deliveries. You will work with the MOVIN Platform to plan, execute, and monitor import and export shipments. Your role will involve coordinating collections, deliveries, drop-offs, and recoveries with various departments, MOVIN Offices, Agents, and drivers. Additionally, you will maintain communication with the Packaging Team to ensure the availability of necessary supplies. Key Responsibilities: - Monitor all inbound and outbound shipments on a daily basis to ensure timely deliveries - Plan, execute, and monitor import and export shipments using the MOVIN Platform - Coordinate collections, deliveries, drop-offs, and recoveries with different departments, MOVIN Offices, Agents, and drivers - Maintain communication with the Packaging Team to ensure the availability of required supplies - Process temperature-sensitive shipments for Cold Chain transportation processes - Prepare and maintain temperature-controlled shipments as necessary - Provide proper documentation to agents/Drivers for collections, deliveries, drop-offs, and recoveries - Confirm completeness of every recovery by matching information against the manifest during reception - Provide expedited dispatch for immediate shipment tendering after collection and notify the receiving agent/office - Notify discrepancies to relevant departments, agents, or MOVIN Offices and update Maestro accordingly - Define the best route for dispatching shipments to their final destination - Condition shipments as required and update milestones in Maestro - Book with airlines and consign MAWB as instructed - Enter Route Leg for Domestic/International Flights - Send alerts through Maestro/MOVIN Platform and Emails - Coordinate drop-offs to the airline with the Dispatch team following respective SOPs - Utilize the Daily Schedule Report and update Maestro with all departures from the airport - Handle irregularities and perform additional administrative tasks as needed Qualifications: - Professional experience in healthcare operations, air freight, logistics, or distribution - Preferably familiar with pharmaceutical and clinical trial industry - Committed to quality and attention to detail - Strong customer focus - Team player with self-dependency and motivation to succeed - Proficiency in MS Office, Excel, and Word,