Location:Indore, MP, INAreas of Work: Sales & Marketing Job Id: 13858
Job Purpose
The position is that of frontline technical personnel who would primarily be responsible for supporting the project sales in defined geography by providing on-site services, products trainings for all stakeholders, ensuring quality during application process and handling complaints thereby assisting in achieving overall business objectivesPrimary Responsibilities
Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis-a-vis products in the marketDevise ways in which these product strengths can be communicated to the consumers and influencers.Conduct pre-painting site inspection, on-site inspection and post painting site inspection for all fresh and repainting project sitesUnderstand the requirements from Customer and propose the solutions based on site evaluationConduct product sampling at the site based on the requirementConduct regular supervision of ongoing sites along with ServiceRepresentative to ensure right product application practice Site WarrantiesCoordinate proactively with Project Sales team about the details of the sites where warranty needs to be issuedConduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificateKey Performance Indicators
Compliance to service schedule at Landmark Sites (LMS)Timely issue of Site warranty certificatesClosure of customer complaint within the defined timelinesCompliance to inspection schedule to ensure Quality at the sitesCompliance to Product training plan Customer Complaint’sInvestigate complaints reported at sites and resolve within the defined timelinesConduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrenceQuality Assurance
Conduct random checks of draw down tinting process at godowns and ensure shade compliancesConduct site inspection to verify actual application process against the recommended processProvide training to sampling painters on application process for all productsTraining
Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirementBrief the Project Sales team on the technical aspects of all existing and new productsKey Interactions
Internal Retail, Projects, Services, Research and Technology and Marketing,External Dealers, Applicators, Contractors, Customers, Consultants, Engineers, Architects and BuildersEssential
Role Requirements / Specifications - Qualifications
B.Sc. Degree in Chemistry or Diploma in Paint TechnologyMinimum of 50% marks across education without any backlogsFull time GraduationDesired
M.Sc. Chemistry Applicants with an Engineering background (B. Tech/B.E./B. Pharma/Diploma) and MBA will not be considered.Previous Experience
Desired
Applicants with only B.Sc (Chemistry) Degree must have relevant experience in paint/chemicals industryCompetencies
Product Knowledge Product application processVerbal and Written Communication Skills ResponsivenessAdditional Requirements
Applicant should be mobile pan India as the said role is transferrable in nature.Role involves visiting customer sites which require extensive travellingProficiency with MS – Office, in particular MS – Excel is mandatory.Age to be less than 26 (in case of fresher)
