What s in it for YOU
- SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
- Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
- Dynamic, Inclusive and Diverse team culture
- Gender Neutral Policy
- Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
- Commitment to the overall development of an employee through comprehensive learning & development framework
Role Purpose
Responsible for:
- Ensuring KYC scrubbing task adherence within Timelines
- Meeting daily production requirements
- Preparing and Publishing Daily refusal Reconciliations
- Preparing & Publishing High Risk as per compliance Audit Requirements
- Managing customer communication plan as per schedule
Role Accountability
- Ensure accurate data /files updation & MIS for critical processes - KYC renewal, Addon renewal ,address change & PAN associated data files
- Check KYC deduplication of applications as per the agreed timeline and TAT including database updations
- Ensure 100% closure of daily incorrect pan cases which are an overlap with KYC renewals
- Ensure closure of daily in progress cases assigned
- Publish Wrong and Refusal actioning audit
- Publish status to Compliance for monthly high risk cases reconciliations
- Ensure regular reconciliation for overlaps across data all KYC data bases & systems in KYC including V+ Vs card one reconciliations
- Continuously evaluate processes and identify opportunities for automation via macros/tools available
- Perform process documentation and compliance adherence
Measures of Success
- Accuracy %
- Process TAT (Data management TAT/Duplication for KYC TAT etc.)
- No. of process automation/improvement opportunity identified
- Process Adherence as per MOU
Technical Skills / Experience / Certifications
- Excellent working knowledge of Excel ( knowledge on other data management tools will be preferred )
- Understanding of basic regulatory compliances on KYC
Competencies critical to the role
- Process Orientation
- Detail Orientation
- Analytical Ability
Qualification
Graduate in any discipline
Preferred Industry
FSI