Executive - Field Collection/Sales Support

Purpose

Key Responsibilities

• Coordinate with the Branch Finance Accounts Team for timely generation of bills for the branch customers
• Ensure accuracy of the generated bills through by verifying all bills/ invoices as percompany norms prior to forwarding to clients
• Ensure timely dispatch of bills to customers as per schedule and follow up with customers for bill receipt
• Ensure customization of bills as per forms/ formats required, contractual terms and conditions, customer requirements, etc.
• Ensure coordination with Finance Teams for resolution of any queries/ issues regarding billing; Ensure that disputes (if any) are closed before the payment date
• Work closely with the sales teams to ensure timely collections from customers as per the raised bills
• Follow up with customers in cases of pending payments / short payments / part payments
• Ensure reporting of invoices dispatched and cheque collection details to the Branch Finance Accounts Teams on a regular basis