Executive Director - Employee Relations

As the Head of India ER Investigations at JPMorgan Chase & Co., you will play a crucial role in shaping the employee relations strategy. Your responsibilities will include leading a team of ER investigators, managing complex employee relations issues, and aligning with the global ER strategy. Your role will focus on enhancing the employee experience, driving ER priorities, and upholding the firm's values and culture. **Key Responsibilities:** - Oversee a team of professionals investigating code of conduct matters with empathy and impartiality. - Monitor case volumes and ensure adherence to service level agreements, maintaining a risk-minded approach. - Manage appeals to ensure risk mitigation, engagement, and fairness, building trust within the organization. - Build high-performing teams through coaching and feedback, fostering an empathetic and supportive environment. - Advise on ER matters, including grievances, investigations, and disciplinary actions, ensuring alignment with the firm's values and culture. - Draft, review, and maintain ER-aligned policies and processes reflecting the mission and principles. - Develop and deliver training on ER issues and employment law, promoting a culture of trust and understanding. - Monitor cases for trending issues, develop reports for stakeholders, ensuring transparency and accountability. - Participate in risk and control initiatives, global harmonization efforts, supporting a consistent and trusted ER framework. - Conduct organizational audits to identify ER issues, listening to employee concerns and addressing them effectively. **Qualifications Required:** - 12 or more years of experience in Employee Relations, HR Legal, or Employment Law. - Strong knowledge of ER policies and practices. - Ability to respond to sensitive inquiries and build effective partnerships. - Strong analytical skills and attention to detail. - Excellent verbal and written communication skills. - Ability to operate in a matrixed environment and manage difficult situations. - Strong interpersonal and influencing skills, ability to interact with colleagues at all levels and build trusted relationships. - Entrepreneurial self-starter with a strong sense of accountability and ownership. - Strong time management and multi-tasking abilities. The successful incumbent for this role must be comfortable interacting with all levels of management, working independently, flexible with hours, consulting with legal, HR, and business colleagues, and contributing to the organization's success through effective ER management.,