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Staffice Global
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Executive Digital

Executive Digital

Staffice Global

2 - 7 years

|

4 - 9 Lacs

Posted:1 day ago| Platform:

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Skills Required

product management automation compliance senior executive kpi customer experience management crm auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Executive Digital
Chennai, Tamil Nadu, India Job Description

2+ years of experience in Executive Digital
Manage mobile app maintenance, updates, and new feature requirements.
Track key app KPIs and ensure strong customer experience.
Oversee CRM (Zendesk) operations and ensure SLA compliance.
Strengthen CRM workflows, dashboards, and automation opportunities.
Ensure digital compliance across app, website, and social platforms.
Prepare for audits and close compliance observations with cross-functional teams.

Required Skills Digital Product Management, CRM Operations (Zendesk preferred), Customer Experience (CX) Management, KPI Tracking, Technical Understanding (apps, workflows, dashboards)

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