Executive - Debt Management Services - Rural, RNPL, RNPL

2 - 3 years

0 Lacs

Posted:1 month ago| Platform: Indeed logo

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Job Description

    Debt Management Services - RuralChandigarh
    Posted On
    24 Jun 2025
    End Date
    24 Jun 2026
    Required Experience
    2 - 3 Years

BASIC SECTION

Job Level

GB01

Job Title

Executive - Debt Management Services - Rural, RNPL, RNPL

Job Location

Country

India

State

CHANDIGARH

Region

North

City

Chandigarh CH

Location Name

Chandigarh

Tier

Tier 1

Skills

SKILL

SKILLS AS PER JD

Minimum Qualification

OTHERS

JOB DESCRIPTION

Job Purpose

“This position is open with Bajaj Finance ltd.”

Duties and Responsibilities

  • Prefer Candidates with retail Collection experience.

  • To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned.

  • Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified.

  • Ensuring legal guidelines are compiled for entire collection structure in letter and sprits.

  • Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.

  • Ensure adherence to the Code of Conduct.

  • Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.

  • Keeping the write off per cent within risk pricing.

  • Handle customer issues escalations.

  • Feedback on credit policy based on market conditions.

  • Approve waivers on PI as per delegation matrix.

  • Ensuring documented feedback and action taken on all cases in soft buckets.

  • Ensuring adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise.

  • Manage and put support mechanism for legal / police issues.

  • Ensuring audit queries are complied with, ensuring corrective and preventive action.

  • Manage productivity by fixing productivity parameters for DMA / Agencies / collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers.

  • Recruitment of collection officers / area managers.

  • Constant evaluation of collection officers/area managers.

  • Required Qualifications and Experience

    "• People Management skills.
  • Demonstrated success & achievement orientation.

  • Excellent communication skills.

  • Negotiation Skills

  • Strong bias for action & driving results in a high performance environment.

  • Demonstrated ability to lead from the front.

  • Excellent relationship skills.

  • Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.

  • Exceptionally high motivational levels and needs to be a self starter.

  • Working knowledge of computers."
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