Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Interviews

Home
>
Jobs in Thane
>
Kisetsu Saison Finance
>
Executive - Customer Experience (Off roll)

Executive - Customer Experience (Off roll)

Kisetsu Saison Finance

2 - 6 years

|

5 - 7 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

Grievance Handling RCA Escalations

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Credit Saison:

More about us on https://www.creditsaison.in

Key Responsibilities:

Handle customer complaints via email and calls with empathy and professionalism.
Ensure SLA and TAT adherence for timely issue resolution.
Maintain high quality standards in customer interactions.
Achieve and sustain strong Customer Satisfaction (CSAT) scores.
Make outbound calls for escalated cases and ensure resolution.
Identify process gaps and suggest improvements.
Perform Root Cause Analysis (RCA) on complaints and drive fixes.

More Jobs at Kisetsu Saison Finance

Associate - Wholesale

Bengaluru

INR 8 - 10 Lacs

Credit Manager - HL & LAP

Baramati

INR 4 - 8 Lacs

Credit Manager - HL & LAP

Aurangabad

INR 4 - 8 Lacs

Credit Manager - HL & LAP

Nashik

INR 4 - 8 Lacs

Credit Manager - HL & LAP

Dhule

INR 4 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Kisetsu Saison Finance

Finance

N/A

RecommendedJobs for You

Executive - Customer Experience (Off roll)

Kisetsu Saison Finance

Thane

Business Operations Intern

Bengaluru

Team Lead

Vgm Consultants

Pune

Client Services Intern

Ahmedabad

Customer Success Executive

Pune

Lead - Sales & Customer Service (Leather)

Riverforest Connections

Ambur, Vaniyambadi, Ranipet

Team Lead

Bengaluru

Executive - Customer Experience (Off roll)

Kisetsu Saison Finance

Thane

Intern

Bengaluru

Escalation Executive

Gurugram