Executive - Concierge

Company Profile

About Us

Founded in 2000 in London by Aaron Simpson, Ben Elliot, and Paul Drummon, is the

world's leading luxury lifestyle management and concierge group. With over 35 offices globally, speaking

51 languages, and representing 59 nationalities, we provide unparalleled access and bespoke services to

a discerning clientele.

We are a members-only service, Quintessentially redefines concierge services by offering tailored

lifestyle management. Our corporate and private memberships provide exclusive access to events,

preferential rates on travel, luxury gifts, and more.

We specialize in personalized lifestyle management, offering services such as:

• Personal Concierge – Tailored luxury experiences

• Travel & Hospitality – Exclusive travel planning

• Brand & Corporate Services – VIP event management and partnerships

As a Concierge Executive, you will be part of the lifestyle management team, assisting members with

their daily requests and delivering high-quality, personalized service.

Job Responsibilities

• Handle day-to-day member requests, including restaurant reservations, travel bookings, gifting,

event ticketing, and deliveries.

• Assist in curating unique lifestyle experiences and fulfilling personalized requirements.

• Ensure accurate updates in the CRM system and maintain member profiles with preferences and

feedback.

• Coordinate with vendors, suppliers, and internal teams to deliver services within agreed

timelines.

• Support in resolving service-related issues with professionalism and prompt follow-up.

• Maintain discretion and uphold the highest standards of client service.

Required Qualifications

• Possess 1-2 years of experience in Front office, Concierge

• Excellent written & oral communication - fluent English a MUST. Other languages are

advantageous.

• Work background in any of the following sectors/areas: Personal Assistant, Guest Relations,

Lifestyle, luxury travel & leisure.

• Knowledge in handling executives, senior executives & VIP’s.

• Enthusiasm to learn and grow within the luxury lifestyle and concierge industry.

Location: Gurgaon