Posted:1 month ago|
Platform:
Work from Office
Full Time
The ideal candidate should be familiar with the complete software life cycle. They must understand basics of mobile or web applications. They must be comfortable in taking support calls. Previous experience in any support software preferred.
• Understand our web & mobile app-based software solution.
• Handle Support Calls, understand and document feedback so as tech team can resolve it.
• Managing & Handling Support / Ticketing Tool.
• Schedule & Manage ongoing Training to the Users.
• Create / Generate Various Reports and share with the concerned team regularly Skills.
• Excel, Word, PPT, Mobile App. Support, Inbound / Outbound Call Handling.
• Previous experience in Software support will be preferred.
• Proficient understanding of English & local language based upon region.
• Zeal to learn about web & mobile app functional & technical aspects.
The Walsons Group
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Experience: Not specified
1.0 - 2.5 Lacs P.A.
navi mumbai
Experience: Not specified
1.8 - 3.6 Lacs P.A.
pune, bengaluru, mumbai (all areas)
5.0 - 14.0 Lacs P.A.
2.0 - 5.0 Lacs P.A.
12.0 - 16.0 Lacs P.A.
3.0 - 7.0 Lacs P.A.
5.0 - 9.0 Lacs P.A.
4.0 - 8.0 Lacs P.A.
bengaluru
6.0 - 11.0 Lacs P.A.
Experience: Not specified
Salary: Not disclosed
